Broadcast to All Tickets – Mass Messaging Addon
Need to alert all your active tickets during downtime, announcements, or emergencies? This addon lets you send a message to every open ticket channel instantly with one slash command.
Ideal for hosting outages, maintenance updates, or promotional broadcasts to your customers in real-time.
Features
Broadcast to All Tickets
Send one message to all open ticket channels inside a specific category.
Role-Restricted Access
Only users with a specific role (set via config) can use the command.- 🛠 Simple Slash Command
Triggered via /broadcasttickets message:your announcement here. 
Smart Filtering
Only sends to channels inside your designated ticket category.
Supports Embeds (optional extension)
Easily adapt to embed broadcasts if needed in the future.
Setup Instructions
- Place the addon folder into your /addons/ directory.
- Add the following to your config.yml:
BroadcastTickets:
Enabled: true
AllowedRoleID: "123456789012345678" # Role ID allowed to run the command
TicketCategoryID: "234567890123456789" # Only sends messages to channels inside this category- Restart your bot. Done!
Usage Example
Once installed, a staff member with the correct role can type:
/broadcasttickets message: Hello everyone! We’re currently experiencing network issues. Please bear with us!Every active ticket in the defined category will receive that message instantly.
Compatibility
Works with OXTickets No database required Fast and lightweight Ideal for urgent support notifications
