Welcome to the Advanced Ticket System by TovHost!
You can modify and fully develop it
Our Ticket System script is a comprehensive tool designed to enhance technical support experiences and manage tickets professionally on the Discord platform. Built with efficiency and user-friendliness in mind, this bot offers a seamless way to handle support requests, track statistics, and ensure smooth communication between users and admins.
If you're looking for a reliable and feature-rich ticket system, this script is the ideal solution. Let TovHost's Ticket System Bot take your support experience to the next level!
I will be selling the bot as open-source, meaning it's fully accessible and not encrypted
You can modify and fully develop it
Our Ticket System script is a comprehensive tool designed to enhance technical support experiences and manage tickets professionally on the Discord platform. Built with efficiency and user-friendliness in mind, this bot offers a seamless way to handle support requests, track statistics, and ensure smooth communication between users and admins.
Key Features
- Multi-Category Support System
The bot allows users to create tickets under different categories, such as:- General Support
- Game Support
- Hosting Support
- Payment Support
This ensures that tickets are organized and directed to the appropriate teams for faster resolution.
- Automated Ticket Creation
Users can easily open tickets by clicking buttons in a designated channel. The bot automatically creates a private channel for each ticket, ensuring privacy and efficient communication. - Admin Control Panel
Admins have access to powerful tools to manage tickets, including:- Closing tickets
- Deleting tickets (with reason logging)
- Suspending and unsuspending tickets
- Tracking user activity and ticket history
- Real-Time Statistics Tracking
The bot provides detailed statistics, such as:- Total tickets opened, closed, and deleted
- Total revenue generated (via payment support)
- Admin performance metrics (points for resolving tickets)
- Top active admins leaderboard
- Feedback and Rating System
After a ticket is closed, users can rate their experience and provide feedback. This includes:- Selecting the type of service received
- Rating the support (1 to 5 stars)
- Submitting detailed feedback and payment information
- Logging and Archiving
All ticket activities are logged for transparency and accountability. Closed tickets are archived for 24 hours before being deleted, ensuring data is available for review if needed. - Customizable Configuration
The bot is fully customizable through a config.json file, allowing you to:- Set up roles and permissions
- Define support categories and buttons
- Configure logging and feedback channels
- Customize embed messages and visuals
- User-Friendly Interface
The bot uses interactive buttons, dropdown menus, and modals to ensure a smooth and intuitive user experience.
How It Works
- Ticket Creation
Users click a button in a designated channel to open a ticket. They select the type of support they need, and the bot creates a private channel for them. - Ticket Management
Admins can manage tickets using buttons to close, delete, suspend, or unsuspend them. All actions are logged for accountability. - Feedback Collection
Once a ticket is closed, users are prompted to rate their experience and provide feedback. This data is used to improve services and track performance. - Statistics Display
The bot updates a live statistics embed in a designated channel, showing key metrics such as tickets opened, revenue earned, and top-performing admins.
Why Choose This Script?
- Professionalism: Streamline your support system and provide a professional experience for your users.
- Efficiency: Automate repetitive tasks and focus on resolving issues quickly.
- Transparency: Track all activities and maintain clear records of ticket history.
- Customizability: Tailor the bot to fit your server's specific needs.
Technical Details
- Built using Discord.js (v14) for seamless integration with Discord.
- Utilizes Moment.js for time tracking and formatting.
- Supports slash commands for easy interaction.
- Includes error handling and logging to ensure smooth operation.
Get Started
This script is perfect for communities, businesses, or gaming servers that require an organized and efficient support system. Whether you're managing a small team or a large community, this bot will help you deliver exceptional support while saving time and resources.If you're looking for a reliable and feature-rich ticket system, this script is the ideal solution. Let TovHost's Ticket System Bot take your support experience to the next level!
