Administrator / Community Manager

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MrMerkage

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Hello everyone at MC-Market,

My name is Merkage and I am looking to offer my services to somewhere which is in need of a dedicated staff member who is committed to building relationships within a community and become a part of an Administration team. I am able to work on any type of server although the servers which I have most experience on are Skyblock, Prison servers & KitPvP.​


- Personal Information -​

Real Name: Simon
Nationality: English - United Kingdom
Minecraft Usernames: Merkage (Main Account) / GetMerked (Alt Account)
Timezone: GMT+0 London, England
Recording Software: Windows Game DVR (Used for all Previous Staffing Positions)
Voice Comms: Discord, Skype
Hobbies Off-Game: Football, Pool / Snooker, Music Festivals

Employment Off-Game:

Currently I am in a 4 on 4 off 12 hour shift rotation. I work Production / doing some engineer work. I am able to utilize my phone during work hours but only when on break.
I will also be looking into a more technical role which would involve tele communications. Setting up installations in people's homes for broadband / working on the exchange network (Will be receiving on the job training should I get this position that I am still applying for)

Qualities:
  1. Approachable and fair
  2. Ambition to grow and adapt to various situations
  3. Able to work within a team environment and solo
  4. Good Communication & listening skills
  5. Able to meet deadlines effectively
  6. Honest & committed to input into scenarios where possible as well as look for ways to improve systems.
  7. Trustworthy - Have been given access to personal user details via the form of buycraft & haven’t disclosed any personal information.
Experience
  1. Team management for other games I.E Runescape, Call Of Duty
  2. Experience with bug testing for Sky-block & Prison
  3. Experience in dealing with and looking for people who use a hacked client, including Basic screen-sharing programmes
    1. Last Activity Viewer
    2. Luytens Decompiler
    3. String Finders
    4. CheatBreaker
    5. VapeSmasher
  4. Experience Managing a Staff team & Communities (Currently have a Gaming Discord with around 190 members
  5. Experience with sending packages and checking payment history on buycraft as well as creating / editing packages
  6. Experience working with Xenforo Administration panel;
    1. Setting up Forum node permissions & assigning user groups
    2. Setting up Limited Forum Access which is currently on PrimeMc & Astronus Network
    3. Setting up submittable forms
    4. User Bans / Warnings system / Blacklisted bans
    5. Editing a theme (I roughly put together the Astronut.net Darktheme modified from the UIX Theme in Xenforo 2.0)
  7. Previous PrimeMc Experience
    1. Helper x3
    2. Consultant x1
    3. Administrator x1
  8. Astronus Experience - Community Manager
  9. Experienced with setting events up for communities & writing documentation for the events
  10. Document Writing
    1. Staff Handbooks & Times / Warnings systems
    2. Common punishments & Server Rules
    3. Disallowed Modifications
    4. Voting FaQ’s & Uploading Evidence Tutorials
    5. Various Staff response templates
      1. Player Appeal & Report Template
      2. Bug / Troubleshooting Templates
- Experiences -​

Aside from Minecraft I have also had experience running communities on other games which I will go into briefly before listing my Minecraft experiences.

Runescape
- For About 4 years I managed to maintain and own a Runescape clan of around 300 members before I decided to take a long break from the game back in 2015. I have Since returned to the game but haven't returned to Managing a clan again on Runescape as I felt that the community aspect of the game had somewhat shifted direction since I last played. During my time as a Runescape clan owner I was able to host events and resolve any issues which occurred, as well as grow the clan and keep it self sufficient during my tenure. Unfortunately I have again decided to distance myself from the game as I feel it is heading in a direction I am not comfortable with.

Xbox- Aside from my passion for playing Runescape in my younger years, I was also fortunate enough to socialise and connect with alot of xbox gamers. At the age of 13 I managed a small team of around 25 like-minded individuals who were passionate about Call of Duty. By the age of 15 this had grown to over 100 members. We began a YouTube channel specifically for Call of Duty, as well as hosted Livestreams & Managed Social accounts linked with our team. Due to YouTube changing their systems we unfortunately lost our old channel and had to make a new one, however by that time as a team we were now all in our 20's and felt that Call of Duty had lost it's appeal.

Minecraft
- I began looking for alternative ways in which I could benefit communities, and thus turned my attention to Minecraft. I had played the console version of the game as well as survival servers via Localhost with friends (No plugins), so my quest to help individuals and met new people began. The first server in which I staffed on was PrimeMc. At the time the server was Managed by Junnk (Former Community Manager) and my stint as Helper within the server saw him wanting to promote me to Moderator. I was however at the time going through some personal issues with a sick family member so subsequently resigned later that year. I later returned as a Helper under their new (Another Former Manager) FoxyRobin, and again had a successful stint as Helper.


My first Major role within their Network was when I was given the role of Consultant by their old Head Developer FakeNeth & Server Owner Trkey. My role was to catalog community feedback for the Developers for content they wanted to see and also bug test & again relay that information back to the Devs. This saw me collate several documents which subsequently helped iron out tons of bugs, and help implement player feedback into the server.

After their Manager was let go by Prime, I was given the opportunity to become an Administrator under another one of their Community Manager MistaGojo. Only this time I was working with the staff team more and had more responsibilities. My first job within my Administration role was to revamp many staff documents and to also streamline alot of staff process that were outdated within the Network. This led me to create a new handbook for the network, new-common punishments (Forums & In-game), implement a Limited Forum access user account to Xenforo, Briefly introduce screen-sharing to the network, and become more hands on with event organizing & hacked client related topics.

*Update 12/01/2018*

I have since moved on from PrimeMc due to disagreeing with a few things. Although I did try and stay I felt I couldn't work within that environment anymore. I did not leave on a bad note with the Owner and feel that I made a lasting impact within the community of this network.

After I left PrimeMc I briefly began to help setup FakeNeths new server until they were able to find a permanent Community Manager, this included helping to setup their Xenforo and also edit the styling properties of their website to a dark theme.

If you require any other information from me or would like to speak to me further then please do not hesitate to contact me via a message. Thank you for reading.​
 
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Junnk

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Best of luck finding a suitable position Simon! It was great working along side you in the past and I hope we get to do it again one day!
 

Xev

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After working alongside Simon multiple times I can say he is an amazing staff member and would be great at his job wherever he works. He is committed to what he does!
 

TashTashie

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Simon is very passionate about everything he throws himself into and never one to shy away from hard work or the slightly more combative players that to troll servers from time to time. He was a fun co-worker to staff with and hopefully we'll work together again in the future some time.
 

Random_

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Hey, add me on discord so we can talk SomeRandomMCGuy#0495
Or you can DM me your skype, what ever feels more comfortable for you.
 

Lemurrr

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Simon / MrMerkage was a fantastic person to work with. I had extreamly enjoyed working him on the PrimeMC network and do think he would be a good addition to any administration position anyone will give him. He always is willing to help player in game, fix issues, and will be a hard worker towards your server. He does deserve it and I do wish him my best of luck in finding a position!

I wish Merkage my best of luck and give him a huge Vouch!
 
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FakeNeth

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As a lead developer on PrimeMC, I get to work pretty closely with a lot of the staff members and get to know them very well.

Simon was a helper/moderator on the network for a bit of time (an unpaid position) and he spent massive amounts of time going above and beyond even some of the administrators in terms of contributions to the network.

For example, he creating several documents & spread sheets consisting of data gathered from his polling of players. These documents & sheets basically contained data that I, as a developer, could apply to the network to create & modify content that would have a greater appeal to the players. These documents were extremely useful, and he definitely put a lot of time and effort into them even though he wasn't being compensated at all.

From my experiences with him he is also extremely mature and knows how to handle even the most toxic of players that might come across your network.

Massive Vouch
 

MrMerkage

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why are you still playing minecraft when you have a fiance tho

Everyone has a hobby at some stage in their life, i moved away from console gaming and turned to Pc Minecraft as my younger cousins played it and got hooked with building / joining a community. Decided to apply for staff on Prime and then got accepted and never turned back since. I still have a social life, and go out and enjoy myself - Recently took a trip to Tenerife for 8 days, so i wouldn't say i'm a stay at home nerd who plays all day, but i do have alot of time spare in between work hours and especially on night shifts. Anythings better than sitting and staring at the clock all day right? :p


Thank you also to all those who have vouched for me. It was a pleasure to staff on Prime and i look forward to any offers people may have for me, as stated above i have no interest in being paid it's just a hobby of mine and i enjoy doing it :)
 

MrMerkage

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Hey why don't you make your own server? I will help. You must have cash you are a lucky man with a lucky wife.
I wouldn't want to run my own server as an owner as i wish to staff without gaining any monetary income. I wish to staff purely to help out a community and to expand my experience across multiple platforms and games. I have the money to open a server, but i just don't wish to.
 

MrMerkage

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Thank you to everyone who has posted in response to what i am looking for. I have been offered multiple positions and i think i have found one for now.

However if this does not work out, then i will post here and let people know i am still looking. So if you would like to still offer me something then do not hestitate to reach out and give me an offer. I'll be willing to talk some stuff over when i have time.
 

rome.

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Thank you to everyone who has posted in response to what i am looking for. I have been offered multiple positions and i think i have found one for now.

However if this does not work out, then i will post here and let people know i am still looking. So if you would like to still offer me something then do not hestitate to reach out and give me an offer. I'll be willing to talk some stuff over when i have time.
This looks very promissing. As my server FluctisMC is still innees of a manager we would be interested in seeing you on board. But I see you already found a spot. If it doesn't work out or anything just DM since this offer will stand open.
 

MrMerkage

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This looks very promissing. As my server FluctisMC is still innees of a manager we would be interested in seeing you on board. But I see you already found a spot. If it doesn't work out or anything just DM since this offer will stand open.


If you want to you can pm me some details about your server so i have it pre prepared should things not work out :) thanks for the offer too
 
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