Computer problem

[Morgan Freeman]

Hello Mcm, I've had some problems with my old laptop. I took some pictures and videos so you can see what happends when i'm trying to use it.

I hope you can help

Kind Regards,

Listeners

Spoiler: Pictures & Videos

Sadly i cannot upload the video.. It shows a quick page that pops up on like the one on the picture and then it dissapers and then it keeps on popping up now and then

 

[Rɪᴄᴋʏ]

Contact the computer company/hardware manufacturer!

 

[Morgan Freeman]

Contact the computer company/hardware manufacturer!

So i have to email toshiba?

 

[Rɪᴄᴋʏ]

So i have to email toshiba?

I would call them personally: http://support.toshiba.com/contact
Hope that helps!

 

[Morgan Freeman]

I would call them personally: http://support.toshiba.com/contact
Hope that helps!

I will call them later today Thank you

 

[Rɪᴄᴋʏ]

I will call them later today Thank you

No problem! Best of luck

 

[Eqs]

Did you ever take the back off or clean it? Because this happened to me before I have a toshiba laptop also you just need to reconnect the hard drive because it may have became loose.

 

[Morgan Freeman]

Did you ever take the back off or clean it? Because this happened to me before I have a toshiba laptop also you just need to reconnect the hard drive because it may have became loose.

I just tried to reconnect it! I'll also try cleaning it[DOUBLEPOST=1445711754,1445708489][/DOUBLEPOST]

Did you ever take the back off or clean it? Because this happened to me before I have a toshiba laptop also you just need to reconnect the hard drive because it may have became loose.

I did as you told me and this came up

 

[Eqs]

I just tried to reconnect it! I'll also try cleaning it[DOUBLEPOST=1445711754,1445708489][/DOUBLEPOST]
I did as you told me and this came up

What make and model?

 

[Morgan Freeman]

What make and model?

Toshiba Satellite pro l870-14e

 

[Eqs]

Toshiba Satellite pro l870-14e

Okay so I have done some research and it maybe that your harddrive maybe corrupted or that your computer cant read it so what I would say to do is bring it to a local pc store and have them run a diagonstics.

 

[Morgan Freeman]

Okay so I have done some research and it maybe that your harddrive maybe corrupted or that your computer cant read it so what I would say to do is bring it to a local pc store and have them run a diagonstics.

Dang. Well thanks for the help. Do you have a idea of where i can purchase a new one?

 

[Eqs]

Dang

Well always look at the good side. It could be just a loose wire.

 

[Luz1fer]

Either your hard drive died or it became unplugged somehow. I guess you can always call, but most times that won't work since it is a old laptop.