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- NA east
- NA west
Would you be able to send me a DM on here with your ticket ID for me to take a look into the high risk rating?Had a very hard time purchasing a server, was marked as high risk? I made a ticket on site and never heard back, as well as on the discord got a response saying make a ticket on site and after nearly a week I have received nothing. Price is nice, all I want is for them to take my money. Never chargebacked or anything yet "High-risk". Anyways, if you get it working im sure it's nice. Now having to use Sparked Host LLC Which has worked well.
Unfortunately we do not intervene between server owner/admin disputes, We do however provide backup restores and backup exports with our plans as either an optional or included free for you to take use of in cases where your staff have potentially griefed your world etc.I do not recommend the product.
Ex-Admin of my server was able to easily take over my server and nothing was done about it, even with a opened ticket w/ screenshot proof of the betrayal.
This was like a year ago, maybe they have improved. I have my reasons to dislike it, and don't ever plan on using it again.
He didn't grief it, he banned me from it and removed all my access.Unfortunately we do not intervene between server owner/admin disputes, We do however provide backup restores and backup exports with our plans as either an optional or included free for you to take use of in cases where your staff have potentially griefed your world etc.
We've also recently released our own fine grained permissions system for subusers - which if you do ever look to host with us again, should offer a better level of control over your subusers permissions and access, Which you may see below.