1. No chargebacks
1.1. Refunds will be issued if necessary.
1.2. Once payment has been sent, you are under no circumstances entitled to any sort of refund.
1.3. If you are not satisfied with the work being carried out, you are still not entitled to a refund of any kind. You should inform us of your concerns at the earliest stage possible.
2. Rights to discontinue work
2.1. We have the right to discontinue any commission if deemed necessary.
2.2. Such an action will be taken if there is any misconduct from the client or any related party.
2.3. If work is discontinued, you are absolutely not entitled to a refund. Although a refund may be considered depending upon the circumstances.
3. Payments
3.1. Full payment will be provided by the client prior to the work beginning.
3.2. We will not start any work until the whole payment has been received.
3.3. All payments will be sent through PayPal as a Friends and Family payment.
Please Note: Any of these terms can be changed without prior notice.
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