💎 Rollerite - Looking for Plugin, Bot, and Mod Developers 💎

[Vaspei]

 

[nullclas20]

Idk about this service as a freelancer, their freelancer agreement is pretty much "I own you" deal, as outlined below:

I acknowledge and agree that I may be removed and replaced from a ticket at any time if deemed necessary by management, and I may not be entitled to compensation for the work already completed if you’re inactive in the commission and/or if you give a poor quality product to the client. First part is insane, as you work 90% of the project to be removed for no reason.

I agree that my work may be used or showcased on any or all of the Rollerite platforms. This means that any work you create can be used in advertisments, or used by the Rollerite team as they please.

I agree that these terms are subject to change without notice. Imagine they just change the payment cuts to be 20% for the freelancer and 80% to the platform + the 10% they charge + the paypal fees

I agree to provide a one-week period for 5 free revisions of the product. Following this period, additional revisions may be subject to charges. Basically free work to boost up how Rollerite take care of their clients, which never worked out for the freelancer.

Rollerite will have access to my preferred payment method, which is necessary for sending payments for completed tickets. Please be aware that our Discord bot will also have access to your preferred payment method for withdrawal requests.

I agree that the price of invoices will include a handling fee of 10%. For example if the ticket price is $15, the total invoice will be $16.50. I understand that I will only be paid the original ticket price of $15 before the handling fee and any commission rates are applied. My overall payment as a freelancer, after deducting the handling fee and commission rate of 85.5% will be $12.82, not including any PayPal fees for goods and services. I understand I will receive 100% of any and all of a tip given by a client for my work. I understand tips can be sent directly to my PayPal email on a case by case basis and if agreed by all of the parties which are involved and if they aren’t and if they’re handled in an invoice, then the payment amount, as said above, will apply. Looking back at the Terms Of Service for Rollerite as they ask a 10% from the client for eachproject, for example if you quote $50 for a project, Rollerite will actually charge them 50$ + 10%, and when they pay you for this work they actually would charge 55$ (the 10%) so at the end of the day you will not receive $50 as you may expect as the handling fee is already paid, but an additional comission fee that is not even used to cover paypal's fees so instead of just a 10% fee, you are looking for a more of 24.5% on your payment, its wild.

I agree that Rollerite reserves the right to remove me from any ongoing commission at any given time, without providing compensation if you’re inactive in the commission and/or if you give a poor quality product to the client. Whats a poor quality product to the client is never made examples, so it can be whatever the client deem "poor"


At the end of the day, its up to you the freelancer to chose what and how you do your work, this is why its called freelancer, not a 9-5 full time job.

 

[Vaspei]

Idk about this service as a freelancer, their freelancer agreement is pretty much "I own you" deal, as outlined below:

I acknowledge and agree that I may be removed and replaced from a ticket at any time if deemed necessary by management, and I may not be entitled to compensation for the work already completed if you’re inactive in the commission and/or if you give a poor quality product to the client. First part is insane, as you work 90% of the project to be removed for no reason.

I agree that my work may be used or showcased on any or all of the Rollerite platforms. This means that any work you create can be used in advertisments, or used by the Rollerite team as they please.

I agree that these terms are subject to change without notice. Imagine they just change the payment cuts to be 20% for the freelancer and 80% to the platform + the 10% they charge + the paypal fees

I agree to provide a one-week period for 5 free revisions of the product. Following this period, additional revisions may be subject to charges. Basically free work to boost up how Rollerite take care of their clients, which never worked out for the freelancer.

Rollerite will have access to my preferred payment method, which is necessary for sending payments for completed tickets. Please be aware that our Discord bot will also have access to your preferred payment method for withdrawal requests.

I agree that the price of invoices will include a handling fee of 10%. For example if the ticket price is $15, the total invoice will be $16.50. I understand that I will only be paid the original ticket price of $15 before the handling fee and any commission rates are applied. My overall payment as a freelancer, after deducting the handling fee and commission rate of 85.5% will be $12.82, not including any PayPal fees for goods and services. I understand I will receive 100% of any and all of a tip given by a client for my work. I understand tips can be sent directly to my PayPal email on a case by case basis and if agreed by all of the parties which are involved and if they aren’t and if they’re handled in an invoice, then the payment amount, as said above, will apply. Looking back at the Terms Of Service for Rollerite as they ask a 10% from the client for eachproject, for example if you quote $50 for a project, Rollerite will actually charge them 50$ + 10%, and when they pay you for this work they actually would charge 55$ (the 10%) so at the end of the day you will not receive $50 as you may expect as the handling fee is already paid, but an additional comission fee that is not even used to cover paypal's fees so instead of just a 10% fee, you are looking for a more of 24.5% on your payment, its wild.

I agree that Rollerite reserves the right to remove me from any ongoing commission at any given time, without providing compensation if you’re inactive in the commission and/or if you give a poor quality product to the client. Whats a poor quality product to the client is never made examples, so it can be whatever the client deem "poor"


At the end of the day, its up to you the freelancer to chose what and how you do your work, this is why its called freelancer, not a 9-5 full time job.

Hello,
Before I respond to each of your points I do want to thank you for letting us know about this. I would have preferred if you communicated to us first in a ticket about all of the issues you had with our agreement and I would have happily discussed these points with you and to elaborate further on them.

We are still a relatively new company and are always trying to improve as time goes on. I am aware that to some people, the choice of wording, in our agreement, can be confusing and to some, it can appear to/come off as something entirely different than we intend on it to be. That being said, we are constantly rewording/phrasing things better in our legal documents to make things more clear to understand. I apologize to you, that this wasn't the case for you.

I will address your points one by one with each of your paragraphs being a number to keep things more simple.

1.
Our freelancer agreement is pretty similar to the agreements of other service teams. Our mission is to protect both the client and the freelancer. This is not just a one sided deal. We act in the interest of both. If we really owned the freelancers, they wouldn't be allowed to choose with commissions they want to take or to be able to be a part of multiple service teams. Now I will note, if a freelancer does decide to take on a commission, they need to stick to the project the whole way through and provide constant updates to the client. This should be common sense, I don't know what to tell you if you think this is us controlling you.

2.
This should be self explanatory. We aren't stating that you will be removed if you have done most of the work for no reason. The agreement mentions if you are inactive or provide poor quality. This is the same for any freelance job both irl and online.

We could possibly add something in addition to this by providing some examples of when this would occur. (This is an extremely rare instance)

3.
We will gladly add some more information regarding this. We need to mention that of course we ask our freelancers for permission to use their work for advertising purposes. My apologies for assuming this would be common knowledge. We will do our best to fix this verbiage.

4.
Every single agreement whatsoever on any platform most likely has this statement. We will add another sentence or two to this clarifying just what this means. We never plan on increasing the Freelancer's payment cut. We do plan on giving the freelancer a larger cut sometime in the future though.

5.
We will add clarification on this. It is revisions within reason. Remember, we protect the freelancer too. If the client is being outrageous, we will fight for the freelancer on this. This is one of the reasons why we require our freelancers to provide frequent updates on progress. So hopefully the client can catch a change to the product while it's being worked on, not at the very end which may require a lot more work.

6.
I don't really know what the problem is with your payment method. If we or the discord bot don't know how you want to be paid or the details for the payout, how do you expect to receive compensation for completing a commission?

7.
If you look at any service team or even look at Fiverr, they all charge the client a handling fee. This fee is to cover fees associated with the payment, for us, it covers the PayPal fee. If you want to quote a client for $100. You will receive your cut from the $100. I don't know what you expect? The client pays a handling fee on top of your $100 quote, this fee has nothing to do with the freelancer so why should the freelancer count this towards their cut?

Yes, I understand, we can probably word this better, and we will do our best to improve the verbiage here so it's easier to understand.

8.
I think you said this section twice, I responded to it in #2. We aren't just on the clients side. We are the middleman between both client and freelancer. We protect both sides not just favoring the client.

9.
Yes it's your choice to freelance with us or to pick which commissions you want to take. But yes, expect to do good work if you decide to pick up a commission. If you don't have time, don't take a commission. I don't know what to tell you here. If you take a painting job irl but decide to half-ass it or take an extremely long amount of time, of course the client will be upset, and if you have a boss, they will likely be upset too. Welcome to the real world.

Just to note, we have 100+ freelancers which we've been working with for quite a while now and they're all happy with our services, but we understand we can't please everyone and it's totally okay if you think otherwise.

If you would like to discuss this further, then please don't hesitate to open a support ticket in our Discord server and I'd be more than happy to explain anything else as this forum doesn't seem like the right place for these long messages.

 

[DistastefulBannok]

I don't intend to intrude or step on anyone's toes, but I do wish to voice my opinion here as I've always had a few grievances with service teams in general and don't think the norm will change unless it is discussed. Firstly, you make it difficult to get a copy of your agreement up front. In addition, it's all worded vaguely, which gives you, the platform, a fair amount of power over your users. Why? I still don't understand what service I'd be provided as a freelancer. Most if not all of your documents don't clearly state whether they're terms for shoppers or freelancers. I would ask in your Discord, but kind of feel like it would be wrong to receive such information in private channels when it really should be in your forum post. What are your processes for project planning? How is the final project spec decided on? Will I be providing advisory services to shoppers prior to implementation? If so, will I be getting paid for those services? Or if not, who will be providing such services? What defines a "poor quality product"? What defines a "revision"? Can the shopper freely ask for up to any five changes, even if they weren't originally requested? I understand that some internal processes are to be kept internal, but at the same time you're hiring freelancers. We need to know what we'll be managing on our side of the agreement. It isn't much of a team if I'm doing everything I would normally do, but then routing my payments through you guys. I suppose the expectation here is that I'm providing development services to you while you find and work with shoppers. You handle business while I handle development. But there just doesn't seem to be much of a documented plan for how exactly these responsibilities will be divided or even handled. What exact services are you providing me with? What exact services am I providing you with?

 

[Vaspei]

I don't intend to intrude or step on anyone's toes, but I do wish to voice my opinion here as I've always had a few grievances with service teams in general and don't think the norm will change unless it is discussed. Firstly, you make it difficult to get a copy of your agreement up front. In addition, it's all worded vaguely, which gives you, the platform, a fair amount of power over your users. Why? I still don't understand what service I'd be provided as a freelancer. Most if not all of your documents don't clearly state whether they're terms for shoppers or freelancers. I would ask in your Discord, but kind of feel like it would be wrong to receive such information in private channels when it really should be in your forum post. What are your processes for project planning? How is the final project spec decided on? Will I be providing advisory services to shoppers prior to implementation? If so, will I be getting paid for those services? Or if not, who will be providing such services? What defines a "poor quality product"? What defines a "revision"? Can the shopper freely ask for up to any five changes, even if they weren't originally requested? I understand that some internal processes are to be kept internal, but at the same time you're hiring freelancers. We need to know what we'll be managing on our side of the agreement. It isn't much of a team if I'm doing everything I would normally do, but then routing my payments through you guys. I suppose the expectation here is that I'm providing development services to you while you find and work with shoppers. You handle business while I handle development. But there just doesn't seem to be much of a documented plan for how exactly these responsibilities will be divided or even handled. What exact services are you providing me with? What exact services am I providing you with?

It's honestly your choice whether or not you want to apply for our freelance team. I know it's not for everyone, and I understand if someone doesn't agree with us.

We provide our freelancer agreement the moment a user opens a freelancer application. It's definitely not difficult to view this. I understand that some people think our agreement is too vague, and we are in the process of it getting redone so it provides more clarity.

We are technically a middleman between a freelancer and a client. We protect both sides from scams and ensure high quality is met on both sides.

It is ultimately up to you if you want to provide advisory services to clients and whether or not you want to charge for it. You will not be forced to do anything for free.

Revisions are allowed within reason. It's up to the freelancer to provide as frequent updates as possible throughout the entirety of a commission. That way the client can let you know if they want something changed early on rather than at the end which could require more work.

Again, if you don't see any benefits of working with us, okay, I understand, it's not meant to be a solution for everyone.

If you have any further questions regarding our agreement, please open a support ticket on our discord and we will gladly assist you.

 

[DistastefulBannok]

I really don't want to be rude, but you tiptoed around majority of what I was asking. You can say that I don't have to work with you, and that's correct, but I feel like you're using that as a cop out for my questions. I personally won't be pursuing such a deal. Good luck in finding your freelancers.

 

[Vaspei]

I really don't want to be rude, but you tiptoed around majority of what I was asking. You can say that I don't have to work with you, and that's correct, but I feel like you're using that as a cop out for my questions. I personally won't be pursuing such a deal. Good luck in finding your freelancers.

My first response above to another member basically answered all of your questions. It was not my intention to "tiptoe" around your questions, I just don't see a need to repeat everything I mentioned above again.