Company: Swap.gg (Part of Xyvo Technologies)
Location: Remote
Position: Support Representative
About Swap.gg
Swap.gg is a secure and reliable platform for buying, selling, and trading game skins. With millions of completed transactions and a strong reputation in the gaming community, we prioritize user satisfaction and a safe trading environment.
As part of Xyvo Technologies, the company behind Minefort and other upcoming ventures, this role offers the potential to grow within a rapidly expanding organization and become a key contributor across multiple projects.
Role Overview
We are seeking dedicated Support Representatives to provide exceptional assistance to our users. This role is ideal for individuals who are professional, communicative, and passionate about gaming and community support.
Key Responsibilities:
Requirements:
Why Join Swap.gg?
Flexible remote work: Manage your schedule while delivering excellent support.
Career growth: Potential to advance into senior roles and broader positions within Xyvo Technologies.
Dynamic environment: Be part of a fast-growing company with multiple projects and future ventures.
Supportive team culture: Collaborate with friendly, motivated, and experienced professionals.
Compensation: based on your experience and work delivered.
How to Apply
Interested candidates should submit the following:
1. Full name and age
2. Timezone and weekly availability
3. Previous experience in support or moderation roles
4. A detailed covering letter of why you would be a great fit for Swap.gg and Xyvo Technologies
5. A CV
6. Applications can be sent in private messages. (yaboi3907 on discord)
We look forward to welcoming motivated and talented individuals to our team and building something remarkable together!
The Swap.gg Team
Location: Remote
Position: Support Representative
About Swap.gg
Swap.gg is a secure and reliable platform for buying, selling, and trading game skins. With millions of completed transactions and a strong reputation in the gaming community, we prioritize user satisfaction and a safe trading environment.
As part of Xyvo Technologies, the company behind Minefort and other upcoming ventures, this role offers the potential to grow within a rapidly expanding organization and become a key contributor across multiple projects.
Role Overview
We are seeking dedicated Support Representatives to provide exceptional assistance to our users. This role is ideal for individuals who are professional, communicative, and passionate about gaming and community support.
Key Responsibilities:
- Respond to user inquiries via Discord, tickets, or live chat.
- Troubleshoot common issues and escalate complex cases appropriately.
- Maintain a professional, friendly, and supportive tone at all times.
- Contribute to a positive, safe, and engaging community environment.
Requirements:
- 16+ years old
- Fluent in English (additional languages are a plus)
- Prior experience in support, moderation, or community management preferred
- Strong communication skills and professional attitude
- Ability to remain patient and solution-oriented under pressure
- Availability of minimum 2 hours a day
Why Join Swap.gg?
Flexible remote work: Manage your schedule while delivering excellent support.
Career growth: Potential to advance into senior roles and broader positions within Xyvo Technologies.
Dynamic environment: Be part of a fast-growing company with multiple projects and future ventures.
Supportive team culture: Collaborate with friendly, motivated, and experienced professionals.
Compensation: based on your experience and work delivered.
How to Apply
Interested candidates should submit the following:
1. Full name and age
2. Timezone and weekly availability
3. Previous experience in support or moderation roles
4. A detailed covering letter of why you would be a great fit for Swap.gg and Xyvo Technologies
5. A CV
6. Applications can be sent in private messages. (yaboi3907 on discord)
We look forward to welcoming motivated and talented individuals to our team and building something remarkable together!
The Swap.gg Team
- Type
- Requesting
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