Account Issues

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Kylee_

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I've been trying to log onto my alt account, Admirable, but I've got no luck. When I reinstalled my MC Launcher, I tried to log into the account but I wasn't able to do so. I thought I would reset password, but this didn't work and now when I log into minecraft.net, my profile displays my email address instead of my MC Name.

Is there a way to fix this? I've tried contacting Mojang Support but they said that I need to show my Transaction ID (I don't know it since I bought it off here)
 
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Kuh

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.. are you trying to login with your minecraft name? Admirable is a migrated (="Mojang") account. Thus you have to use your email address and not your username to login into minecraft. Or did i misundersand you?
 

Kylee_

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I have logged into my account, but I'm saying that when I log into minecraft.net it displays my email instead of my name
 

Kuh

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That kinda contradicts itself...
I've been trying to log onto my alt account, Admirable, but I've got no luck. When I reinstalled my MC Launcher, I tried to log into the account but I wasn't able to do so.
- you can't login

vs.
I have logged into my account
+ so you are able to login? Do you mean that you can't login with the launcher, but you can on mc.net?


I thought I would reset password, but this didn't work
what didn't work? you weren't able to reset your password or weren't able to login after you changed the password?

and now when I log into minecraft.net, my profile displays my email address instead of my MC Name
like this?
mc.net-profile.png
 

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Kylee_

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The account was TID'd back I think.. would be easy to know if I was I correct if you had upload pictures xD.
Doesn't have the clock icon when I checked on NameMC, so i don't think that is the case.[DOUBLEPOST=1456166783][/DOUBLEPOST]
That kinda contradicts itself...
- you can't login

vs.
+ so you are able to login? Do you mean that you can't login with the launcher, but you can on mc.net?



what didn't work? you weren't able to reset your password or weren't able to login after you changed the password?


like this? View attachment 15101

Yeah, I log onto the Mojang Account that had the account but this image appears, showing that I don't have an Mc account when i do have one:

XqVFeKH.png
 
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