Hello,
I’m Robin and I have great pleasure introducing myself to you, the reader. First of all, I’d like to thank you for taking the time out of your busy day to read my application. Today, I’d like to offer my services as a Paid Administrator or Community Manager for a small Network. I can work on any server type although, I have the most experience with variant of Skyblock servers.
Introduction
Now, I’d like to introduce myself to you, I’m a 18 year old female who currently goes to school to study for marketing, communication and administration! I speak and write both fluent Dutch and English, however my nationality is Dutch, I like to pride myself on having very good written English. I have worked for many Minecraft servers in the past, however my most notable position is my Admin position on PrimeMC from 11/26/2016 to 01/25/2017. In this time I had numerous jobs where my experience helped me excel, I will list some of the work I had below.
Experience
During my time as Administrator on PrimeMC, I’ve gained the following experiences;
- Handling donation support - Handling donation support was quite a busy task, especially when doing it for a big network. The donation support for the network was always busy with people asking questions. I helped people with missing packages and assisted in answering questions regarding payments and any other concerns which a user might’ve had when deciding to make a donation.
- Working with BuyCraft - When I started handling donation support, I was introduced to using BuyCraft. Although I was new to this platform, I was trained well and learnt how to set up coupons, resend and edit someone’s package and create new payments. I picked up on these new experiences quickly and used them to complete my work more efficiently.
- Accepting and denying staff applications - The time that I was an Administrator on Prime, I witnessed a lot of staff join and depart from the team. During this time, I also majorly helped out my Manager with accepting and denying staff applications.
- Taking part in promotion and demotion decisions - Every Sunday, me, the other admins and the manager, sat together and discussed who we wanted to get promoted. We listed and considered the pros and cons of demoting / promoting someone to make sure we made the right choice.
- Accepting and denying suggestions - In order to keep updating the server, I had to go through the suggestions that were made by the players. I had to reconsider whether it was possible to add / change, if it would be of profit for the server and if it would be needed.
- Testing bugs - When setting up a new server, I went through every all the permissions, plugins and features to make sure everything was working the way it should.
- Dealing with player reports and appeals - During my time as a staff member on PrimeMC, I had to handle a lot of reports and appeals; Making sure the evidence wasn’t forged, that all evidence needed was provided, checking if someone was falsely punished, etc.
- Helping via a live support chat / tawk.to - Besides helping people in-game, on the forums and on teamspeak, we also had a live support chat. Via tawk.to I was able to help players when needed, in times I was not online on the forums.
- Mentoring other staff - As an Administrator I had to mentor a big group of staff members. I guided them through their time; helping them to go for a promotion, made sure they handled a situation correctly and if they had questions, I was available to answer them.
- Working with XenForo forums - When it comes down to my XenForo experience, it could be a lot better. The tasks which I did the most and the experience which I have with using XenForo Forums is editing user profiles and using basic forum moderation tools. I don’t have great knowledge of XenForo, but I am more than willing to learn the different aspects of it, and I already know enough to perform basic forum moderation duties. My experience is low on this subject because my Administrator position was very strict on our use of the XenForo forums.
- Working with Trello - During my time as an Administrator, I also had to work with Trello. In here we had several lists, for example; “In progress”, ”High priority”, “Suggestions”, etc. I added, moved and commented on cards so the administration team and developer team could work better and organised.
About me
I’m a very enthusiastic and outgoing person who loves to have fun as well as work, I try make the best of all the situations I’m put in. Because I have such an optimistic outlook on things, I like to seek out the better in people and help negative people see the brighter side of things. I also work extremely well in group/team environments and I know how time manage and organize for maximum productivity.
Here I’ll list some personal information about me so you can get to know how I am as a person. I have many hobbies and one of those is free hand drawing on paper, I’m going to start learning how to digital draw very soon. Some of my other hobbies are; photographing, painting and baking, along with these hobbies comes the hobby i’m most passionate about. Gaming, more specifically, gaming with friends. I’m extremely passionate about gaming and spending quality time getting to know people, I love expanding my friendship circle so I often hang out for numerous hours at a time in public TeamSpeak channels getting to know the community.
Thank you for taking the time to read my application. If you wish to contact me, you can email me at [email protected] , send me a private message here on the forums or leave a comment down below. If you wish to contact me through any other platform, feel free to PM me and I’ll provide the information needed.
Kind regards,
Robin // FoxyRobin
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