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Blitzkrieg

HYPIXEL SKYBLOCK SCRIPTS | SKYBLOCK COINS & ITEMS
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I use MCM as a platform to advertise and operate some of my niche MC businesses (as most do here). Most of my customers come to me because they searched for tags or keywords in my post and it came up in google search. I know this because I always ask people who contact me off-site how they heard about me.

A lot of my customers pick me over my competition because I have significant standing here (comparatively speaking) and my reputation is flawless. However, I’ve ran into some issues on account of me serving a niche that is very recently beginning to trend on MCM. Many of my customers either:

A. recently started using MCM (new/“young” account),

B. do not have an MCM account but know how MCM functions and what it is meant to be used for,

C. do not have an MCM account because they don’t know what MCM is nor what it is used for.

I deal with a LOT of these customers. As it stands the reputation is very significant for the acquisition of new customers. However, when most of my customers fit the categories I’ve outlined above, even after we complete our deals with each other I can’t be “rewarded” for our deal with rep because of their status on the site, despite the customer being outstandingly satisfied and happy with their purchase. This is because (as you know), accounts younger than 30 days cannot leave rep on other accounts.

This is an issue because of the sheer amount of volume of customers I have that fit this category. It is not an exaggeration for me to say that I have more than 40 customers who have all expressed that they would like to leave some reputation for me (after I asked them for their MCM to rep them), but they can’t because of their account age.

I propose a change to this system to address this issue. Obviously this “30 day wait” is put in place to deter abusing the rep system, but it’s only a deterrent and obviously it’s affecting legitimate users such as myself. So — how about this: accounts under 30 days old can leave rep, but only on accounts that have left rep on their profile first. That would allow me to add some positive rep to their profile, making them more likely to use this platform in the future as their standing grows, and in turn I am allowed to raise my standing as well.

There are some possible issues with this change, of course. This could be abused by people who make their first account, wait 30 days, then farm out new accounts and add reps to them to gain rep in turn. However, we already have ways to detect this behaviour, I.e. the “proof of transaction” for adding rep. We could also add a financial incentive for users to act correctly, only allowing people who have invested their money for a rank upgrade on this forum to have their reputation count as a 30-day-bypassable reputation. It is not a perfect solution there by any means but it would at the very least ensure that people who want to try and game this system have something to lose (their investment into their rank upgrade) should their bad actions be found out.

EDIT: Another idea to mitigate the risks of abuse from this addition was suggested by alice - “bypassed” rep must be confirmed by a staff member before being posted. This would make it much less appealing for abuse as it would ensure the rep to be legitimate before being posted, or at least legitimate enough to fool a staff member. Combined with the suggestions I have both above and below, I believe that having staff review bypassed rep would effectively cancel out this suggestions negative possibilities.

We could also put more restrictions on the kind of rep that can be “bypassed”, such as only allowing the bypass reps if the receiving user has no open scam reports, a good ratio of negative-to-positive reputation, no history of abusing the reputation system or other site features, etc.

What are your guys thoughts on this?
 
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Last edited:
Banned forever. Reason: Conspiring to compromise user accounts
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Mick

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Back about a year ago we introduced some pretty radical changes to the way that we handle reputation. We made all reputation left by banned members be marked as uncounted in your reputation totals and disabled the reporting functionality to reduce abuse and targeted. The changes that we made were certainly controversial at the time, but looking back I'm a firm believer that the changes we made back then were the best that we could have made.

Our reputation system is very far from being perfect in its current state, and we fully recognise that. Since it's introduction we've changed many policies and spent countless hours developing new custom systems, such as disputing feedback.

At the moment we aren't planning to do any more development for our site until we can migrate to XF2. We're also not going to be making any changes to our policies surrounding reputation. Our system is stable at the moment, and making a change now when we're going to be redeveloping everything shortly isn't beneficial. Perhaps once we move to XF2 and have fixed all the bugs that come with that and have more time for some new development and to consider the impact that instituting new policies will result in.

Until then, I'll move this to denied. Once we migrate to XF2 if you feel that this is still relevant please create a new suggestion thread and we can look into it once again. Thank you to everyone for your support and criticism of our systems, it is definitely the best way for us to improve.

Thank you,
 
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