Ban appeals
- Thread starter Zelda
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PebbleHost
High performance, consistent uptime and fast support. Minecraft hosting that just works.
We do have ban appeals.
Create a temp account, and post only in support requests as per this rule:
Explain why the ban was falsely placed.
We do not accept appeals for bans which were placed correctly.
Create a temp account, and post only in support requests as per this rule:
Explain why the ban was falsely placed.
We do not accept appeals for bans which were placed correctly.
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When I had to appeal for my false ban, I could not post links or upload any images since I had under 3 posts, so I had to break that rule.
That limit only applies to links, images and other media.
Nobody said you needed to use anything other than raw text in your appeal.
If you wanted to provide a link, or a link to an image you could have also provided that in text.
There's never a need for you to violate our rules.
If and when that happens, all information regarding the circumstance can be taken into consideration when making a decision.
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I had to post a link that was essential to my appeal, that would back up my statements. However I could not post the thread with the links in my thread, when I removed them, I could. It's all in the past but I'm just quoting from my experience.
I have an idea:
When a user is banned, they have that ban screen & they are blocked from every single part of the site excluding a new "Appeals" section in support. They can post a ban appeal which will be a form, and they can only make them a certain amount of times and then they're completely out of the site.
When a user is banned, they have that ban screen & they are blocked from every single part of the site excluding a new "Appeals" section in support. They can post a ban appeal which will be a form, and they can only make them a certain amount of times and then they're completely out of the site.
Look at this:
Hey, my name's Choo, and I'd like to appeal.
<insert a bunch of reasons why the ban was invalid>
I respect your rules and restrictions on new accounts and will send you my proof as text instead of links.
Code:
https://www.google.com/proof
https://www.google.com/proof
https://www.google.com/proof
https://www.google.com/proof
https://www.google.com/proof
https://www.google.com/proofOr simply drop the https://www. and MC-Market won't convert it to a link.
Again, there is never a need for you to violate our rules.[DOUBLEPOST=1515193891][/DOUBLEPOST]
I suggested this all the way back when Bebosny was owner, however, it was determined that due to the way core XenForo handles banned members, it would be impossible to implement this without also modifying our core.
I do agree that we need a better ban appeal system though, and am excited to look into that once our priorities allows for it.
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Mcm HAS ban appeals. In the support section. Where they belong.
No need to add more drama about people whining or begging to be unbanned because they acted like children ignorant of consequence earlier on the forums.
There are 3 reasons where you have a chance to get unbanned.
1. You were under 13 and no longer are
2. You were banned for ban evading and can prove you're not the person you were suspected of being
3. You were banned for scamming but can prove there is vital information missing in the scam report, or some of the conclusive proof was falsified, or a similar thing that would make the scam report invalid.
None of these require public threads of any sort, so a support request should be enough.
No need to add more drama about people whining or begging to be unbanned because they acted like children ignorant of consequence earlier on the forums.
There are 3 reasons where you have a chance to get unbanned.
1. You were under 13 and no longer are
2. You were banned for ban evading and can prove you're not the person you were suspected of being
3. You were banned for scamming but can prove there is vital information missing in the scam report, or some of the conclusive proof was falsified, or a similar thing that would make the scam report invalid.
None of these require public threads of any sort, so a support request should be enough.
Mmk
It'd be interesting if the "You've been banned for XYZ" page (when you're banned, that's the message you see) had a built in appeal system, or basically a link that says "Wrongly banned? Appeal here!" which takes you to a trackable form. It'd definitely clear up some confusion, and should only require a few template edits to hook into the existing support forum 
Denied, thanks for the suggestion.
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