<This is for MC hosting, but I've used them for VPS hosting as well with the same experience!>
I came to Bloom mid-august, despite being very satisfied with my previous host. I was simply enticed by the lower prices and figured that since I know enough to get by, I could deal without the depth of customer service my old host provided.
I was expecting to sacrifice service quality for an improvement in hardware quality. What I received however has been some of the best customer support I have ever experienced, not just in server hosting but in any commercial area. Bloom truly offers it all - unmatched prices, unmatched hardware, and unmatched service. All of those involved in their administration are future-looking and have an answer for everything, any time of day. I have no doubt that despite their recent beginnings, they are on track to become one of the most successful in the Minecraft Hosting industry.
I would highly recommend Bloom to anyone looking to start a server of any size, and I'm very glad that I made the decision to switch to them.
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