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Buy-craft Chargeback Question:

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Zyphior

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Hey,

I was recently was charged back for a donation rank on my old server. I was wondering if there was anyway with buycraft to prove that this person agreed to the terms and conditions.

Terms and Conditions that were agreed to:

TERMS OF SERVICE
By purchasing intangible items from ArchaicMC.com you agree to a no refund policy. ArchaicMC is not required to give a refund after the items are purchased. Donations are donations. You are simply donating to the server and are not actually purchasing anything. Ranks and other items are just perks for donating. All virtual items purchased have no real world value. We reserve the right to transform or change any rank or any other item. The ranks benefits can change at any time without prior notice. By accepting this document you agree to waive your right to take any action against the server, staff, members, or website. These terms and conditions take effect indefinitely and immediately after the agreement is accepted.

Privacy Policy
We here at ArchaicMC take privacy seriously. All personal information received will not be shared.

Hacking/Rule Breaking

Hacking or breaking the rules will still result in a ban and we are not required to give you a refund. We reserve the right to make you leave the server permanently or otherwise without a refund.

Also any chargeback advice would be appreciated as I haven't dealt with one before.

Cheers
- Zak
 
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Tyler

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When someone did that to my old server I showed Paypal the TOS (still had the store page up) and they closed the chargebacks in my favor.
 

Zyphior

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I still have the store page up although it's just under the "free" plan now. Would you suggest escalating the claim to PayPal and then showing them the terms of service?
 
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