Hot Summer Deals are Here!
Celebrate with up to 99% off on 17,000 resources
03
Days
17
Hours
12
Mins
22
Secs
View all deals

Cant download

Status
J

JacobTG

Feedback score
0
Posts
1
Reactions
0
Resources
0
Whenever I try to download a purchased resource, it says theres an error, and that its taking longer than expected.
 
Type
Bug report
Status
Implemented
Upvote 35 Downvote
PebbleHost
High performance, consistent uptime and fast support. Minecraft hosting that just works.
Z

zargras

Feedback score
0
Posts
4
Reactions
0
Resources
0
I'm sure they will post an announcement when they can to update us on the situation until then...... RIP
 
Taako

Taako

Visen SMP
Supreme
Feedback score
0
Posts
2
Reactions
1
Resources
0
13 days and no update? I wonder what's going on with them, must be something serious!
 
L

lynxwolf

Feedback score
0
Posts
6
Reactions
0
Resources
0
anything???
 
Banned

Banned

Company Director at Marchet E-Commerce LTD
Supreme
Feedback score
61
Posts
1,192
Reactions
563
Resources
6
Hello,

An update was pushed out which should have solved the issue? Is anyone still encountering an issue when downloading a resource?

Kind regards,
Marchet
 
maxlehot1234

maxlehot1234

Premium
Feedback score
0
Posts
0
Reactions
2
Resources
0
Marchet said:
Hello,

An update was pushed out which should have solved the issue? Is anyone still encountering an issue when downloading a resource?

Kind regards,
Marchet
Click to expand...
Yeah sometimes, it can take few minutes to download a simple .jar file that make less than 1mb.

But it worked at the end
 
D

DankanD

Feedback score
0
Posts
1
Reactions
0
Resources
0
Hi, bought a ressource and cannot download it
MC-Market - Error Sorry, this download is taking longer than expected. Please wait as we process your request.
 
Banned

Banned

Company Director at Marchet E-Commerce LTD
Supreme
Feedback score
61
Posts
1,192
Reactions
563
Resources
6
DankanD said:
Hi, bought a ressource and cannot download it
MC-Market - Error Sorry, this download is taking longer than expected. Please wait as we process your request.
Click to expand...
Contact the resource author.
 
ULTRA SETUPS

ULTRA SETUPS

Configurator & Setup Specialist
Supreme
Feedback score
18
Posts
47
Reactions
128
Resources
5
Marchet said:
Hello,

An update was pushed out which should have solved the issue? Is anyone still encountering an issue when downloading a resource?

Kind regards,
Marchet
Click to expand...
Many MAny clients can't still download my resource when they purchase them and they always have to contact me to get a download.
I don't think it has been fixed yet :(
 
Mick

Mick

BuiltByBit Owner
Management
Feedback score
28
Posts
6,411
Reactions
7,662
Resources
0
This issue has been fixed for a little while now, I just hadn't gotten around to moving it to the archives. We apologise for the inconvenience that the issues with our resource injector had for authors and buyers and are working towards ensuring that issues like this do not occur in the future. The issues we were facing weren't simple to fix and it required a massive amount of work from our team to get everything fully operational again.

We're moving to XenForo 2 in the next few months and when we do we'll be pushing out more optimisations and improvements to the systems, making resources download faster and with complete accuracy.

If anyone else is still facing an issue with a resource download not working please contact the resource author. Authors, if you're experiencing an influx in support requests from your buyers please create a ticket and we'll work with you to resolve the problem.

I'll move this to the bug report archives now, thank you for your patience.
 
Status
Top