Can't login to my craft account, in need of assistance.

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Reecee

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Basically the title says it all. I was logging in daily, and had no troubles logging in. So it was a warm, Summer, early morning, and around 3 am. I see that I'm signed out of the craft. I try and sign in, and it wouldn't accept my password. Naturally, I was in shock, but like any normal person I headed to Mojang's website and tried to reset my password. After doing it a numerous amount of times for a couple hours, they wouldn't send me an e-mail. I thought to myself 'Did I get hacked?' But I'm 99 percent sure that I didn't get hacked, no email was sent to me from Mojang that my password has changed, or anything. I even changed the email a good three times when I first bought the account 'For'. Now I thought, 'Maybe Mojang is down?' But when I reset the password to my other accounts, the email appeared in my inbox right away! I was wondering if anyone has had the same problem as me, or if anyone can help me out.
 
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SheepeyDarkness

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Basically the title says it all. I was logging in daily, and had no troubles logging in. So it was a warm, Summer, early morning, and around 3 am. I see that I'm signed out of the craft. I try and sign in, and it wouldn't accept my password. Naturally, I was in shock, but like any normal person I headed to Mojang's website and tried to reset my password. After doing it a numerous amount of times for a couple hours, they wouldn't send me an e-mail. I thought to myself 'Did I get hacked?' But I'm 99 percent sure that I didn't get hacked, no email was sent to me from Mojang that my password has changed, or anything. I even changed the email a good three times when I first bought the account 'For'. Now I thought, 'Maybe Mojang is down?' But when I reset the password to my other accounts, the email appeared in my inbox right away! I was wondering if anyone has had the same problem as me, or if anyone can help me out.
Try waiting awhile. Mojang has locked me out of my account for a couple hours before.
 

roy

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Someone can change your account's email address to a different one if they answer your security questions correctly.
 

roy

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It's been two days now, but hopefully this fixes it's self.
I changed the security questions too.
If you have an email that isn't connected to a Minecraft account, try this:
  1. Go to https://account.mojang.com/login
  2. Select "Forgot Password"
  3. You'll see "If you no longer have access to the e-mail address tied to your account you can request to change it by passing a security challenge." Click on the hyperlink provided "request to change it".
  4. For "current email address" enter the most recent email you remember it having, for new email address enter a secure one you have that isn't connected to any other Minecraft Accounts.
  5. Then click "Request e-mail change". It will now email a website link to your new requested email address and when you click it it will prompt you to answer your Account Security Questions, if you get them correct, it will change the email and you should now be able to reset your password.
Notes:
  • If the "current email" is not found, chances are your account has been hacked into somehow and the email has been changed. Contact Mojang Support by creating a Support Ticket here. You will need to retrieve your Minecraft Transaction ID (TID) in order to do so. You can find this in your Bank / Credit / Debit Card Statements or in your PayPal Summary. If you purchased via PayPal but you can't find the Transaction ID, you'll have to contact PayPal Support here.
  • You can only change your account's email address once per month, therefore if a "hacker" were to have changed your email, you can't change it again for at least 30 days.
 

Reecee

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If you have an email that isn't connected to a Minecraft account, try this:
  1. Go to https://account.mojang.com/login
  2. Select "Forgot Password"
  3. You'll see "If you no longer have access to the e-mail address tied to your account you can request to change it by passing a security challenge." Click on the hyperlink provided "request to change it".
  4. For "current email address" enter the most recent email you remember it having, for new email address enter a secure one you have that isn't connected to any other Minecraft Accounts.
  5. Then click "Request e-mail change". It will now email a website link to your new requested email address and when you click it it will prompt you to answer your Account Security Questions, if you get them correct, it will change the email and you should now be able to reset your password.
Notes:
  • If the "current email" is not found, chances are your account has been hacked into somehow and the email has been changed. Contact Mojang Support by creating a Support Ticket here. You will need to retrieve your Minecraft Transaction ID (TID) in order to do so. You can find this in your Bank / Credit / Debit Card Statements or in your PayPal Summary. If you purchased via PayPal but you can't find the Transaction ID, you'll have to contact PayPal Support here.
  • You can only change your account's email address once per month, therefore if a "hacker" were to have changed your email, you can't change it again for at least 30 days.
I've tried doing the 'Forgot Password' for two days, and don't get the emails. I get this error when I request to change my e-mail http://prntscr.com/g2ca0e
 
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