Chargeback... Should I cancel?

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maxben34

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Can you please disclose the user's name so we know not to deal with him ever again?
 

Cap

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For next time, ask the seller to create an invoice and send it to your email, depending on what terms & conditions he has provided with the invoice, you will have a much higher chance of winning a charge-back. You can ask the seller to change the terms & conditions so it says something along the lines of "If the items is not delivered by <insert date here> we will provide a refund etc. etc." This method actually works with intangible goods, if you simply fill out an "item dispute" and mention that the good was intangible, you will automatically loose the dispute.
 
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