Disallow reputation on Staff members regarding how they do their job

[Ghast]

Alright, we get it. Some staff members are maybe a little too insensitive and just can't bend to have more of a fair justice (cough cough Lotus), yet I talk regularly to some of these members and trust me they work their asses off.

When I see a reputation, usually negative, on a staff member for their work in that position, I wonder often "is this right". Well no, it isn't. Most staff members other than Administrator provide a free service of keeping a safe community to what they see in their point of view. Everyone is part of the point of view circle, yet some people will see something different than others. It is the case for staff members.

Instead, I think we should do a monthly/bimonthly (2 months) feedback on staff members, simple pole, to compensate the fact user can't provide their point of view that would improve their way of thinking as a staff member.

Bests;
Ghast.

 

[Samuel]

No for all the reasons Justis said in the second reply on this thread.

 

[punctured]

i both agree and disagree with this suggestions. there are points where staff have a lapse in judgement and make wildly wrong calls on warnings/bans which is the case with the rating i have for justis. if a staff member is doing their job properly, there is no reason for a user to leave a negative rating.

 

[Samuel]

if a staff member is doing their job properly, there is no reason for a user to leave a negative rating.

Which would make it a false rep which is already against the rules.

 

[Ghast]

As stated before hand: the main reason I believe it is not appropriate to do so is due to a simple example. If you are a staff member on a server, some players will be pissed at you and just have hatred if you punish them for the slighest reason. This is the same scenario on MC-Market. If they discover a way to destroy you, because kids do that, they will try it without sinking in their minds the potential consequences. If another staff member decides to judge a staff member’s work, and place a reputation, that’s absolutely fine, but an entire community cannot judge as they do not have the entire picture.

My point is: unless properly working with a staff individual, - repping them should be forbidden.

Apologies if anything sounds off or just doesn’t make sense, barely had any sleep.

 

[Mick]

Staff members are community members like any other. They are free to buy/sell items and services, including staffing/management services for another company, be it hosting, service teams, forum, etc.
Being a staff member on MC-Market is a service that team provides like any other, and how we handle our positions here easily translates into how we’d handle a position in any other similar staffing or management position on MCM.
Even if the staff member does not offer other services while in a position here, our staff members rarely remain on MCM’s staff team over the years. Some resign or are let go, and they do continue on with other services on this platform.
If they were professional, courteous, patient, and responsive as a staff member while offering their staffing services here, why should we restrict users from reflecting that in their feedback?
If they were unprofessional, rude, impatient, and shirked their job at our users expenses, why should we restrict users from reflecting that in their feedback?

In regards to Ivain. Had the users been active/not-banned, you’d have found the feedback removed anyways after the dispute process (which every user must go through, if they want their feedback reviewed by a staff member, staff themselves are no exception). Giving a user an earned warning is not a valid reason for feedback. See https://www.mc-market.org/wiki/reputation/ Staff members abiding by staff guidelines will never be a valid reason for feedback, and the staff member in question would win the dispute.
If a staff member’s actions stand in opposition of staff guidelines, however, and as consequence, they damage a user’s experience of the site, the staff member should be held responsible in their reputation on the site.

Granted, a majority of the negative feedback on our staff members at the moment is probably in violation of our reputation policies, and can be removed. However, the same can probably be said for any and all users of the site at the moment. The feedback report system is in a state of backlog, and a large number of disputes are pending.
The staff members with violating negative feedback can wait with the rest of the community whenever there’s feedback dispute backlog, for their dispute to be seen and handled.

I don’t particularly believe there is any need changing the current system at all. Reputation works on equal terms for all members, including staff, and it can indeed represent us on the site for what actions we have done as well as what we have achieved. That’s the mark we leave on the site, allowed to be reflected upon by the reputation system.

We get positive reputation, we get negative reputation. Some are valid, some are invalid. If they’re invalid, we report them to get it removed in a dispute. If there is backlog, we suffer the same consequences as the rest of the community in wait times.

That is the same for every member in this community regardless of the context.

Reputation given as a consequence of issuing a warning is invalid if the warning was justifiable and according to our staff guidelines.

Denied, thanks for the suggestion