Hello!
I am looking for a Ticket bot system that is quite similar to the standard service team bot you see.
This needs to be a more advanced bot allowing the customer to go through a "questionnaire" before creating the ticket. The ticket needs to be created with the responses from the client in an input box.
The Manager can then decide to offer this ticket to other builders in the team. Then, add them to the ticket.
Note: This is for a Build Team.
Additionally, whenever someone from the team writes a message, we need the customer to be tagged, then having the tag message be removed instantly afterward.
If you are interested in taking this up: Colin#3169
I am looking for a Ticket bot system that is quite similar to the standard service team bot you see.
This needs to be a more advanced bot allowing the customer to go through a "questionnaire" before creating the ticket. The ticket needs to be created with the responses from the client in an input box.
The Manager can then decide to offer this ticket to other builders in the team. Then, add them to the ticket.
Note: This is for a Build Team.
Additionally, whenever someone from the team writes a message, we need the customer to be tagged, then having the tag message be removed instantly afterward.
If you are interested in taking this up: Colin#3169
