Dispute and then this

[Cold]

so i didn’t reply to a dispute someone opened on me after I sold them a minecraft Account. And this is what I get

So now basically I have to pay an extra $10 for it. Can anyone give me insight o.o

I don’t see how 2.4 euros results in me having to pay a $10 fee from the chargeback

 

[User]

Paypal always charges a certain fee when someone charges back, because it means that there is more use of their service and that someone has to review the chargebacks. You can always call PayPal and explain the situation, but if you used F&F to sell your accounts, you'll just have to live with the chargeback because you could get banned for F&F sales.

 

[Cold]

:/

Really good day I’m having[DOUBLEPOST=1541424947][/DOUBLEPOST]

Paypal always charges a certain fee when someone charges back, because it means that there is more use of their service and that someone has to review the chargebacks. You can always call PayPal and explain the situation, but if you used F&F to sell your accounts, you'll just have to live with the chargeback because you could get banned for F&F sales.

The buyer disputed claiming that the payment was unauthorised. I don’t really mind him keeping the money.

However, I don’t want to pay the $10US fee. That’s quite a lot in my currency. Is there any plausible way to waive that chargeback fee? If I do call PayPal, what do I tell them?

 

[User]

There's not really much you can do, because if you call them, you'll have to say it was a sale and they'll have to check whether you used F&F or not. However, you can try to dispute the chargeback itself, which would get all of your money back and avoid the 10 dollar fee.
"To resolve a chargeback complaint, please follow the instructions listed below:

1. Go to the Resolution Center.
2. Click Respond under “Action” next to your case.
3. Read the status details of the complaint and click Resolve Chargeback Now.
4. Choose one of the below options listed to resolve the chargeback:

• Provide valid tracking information in order to dispute the chargeback received.
• Provide valid proof of a refund (either within or outside of PayPal) in order to dispute the chargeback.
• Accept liability for the chargeback.

5. Provide evidence for dispute (other than tracking information).
6. Click Continue and follow the instructions provided."

 

[Cold]

There's not really much you can do, because if you call them, you'll have to say it was a sale and they'll have to check whether you used F&F or not. However, you can try to dispute the chargeback itself, which would get all of your money back and avoid the 10 dollar fee.
"To resolve a chargeback complaint, please follow the instructions listed below:

1. Go to the Resolution Center.
2. Click Respond under “Action” next to your case.
3. Read the status details of the complaint and click Resolve Chargeback Now.
4. Choose one of the below options listed to resolve the chargeback:

• Provide valid tracking information in order to dispute the chargeback received.
• Provide valid proof of a refund (either within or outside of PayPal) in order to dispute the chargeback.
• Accept liability for the chargeback.

5. Provide evidence for dispute (other than tracking information).
6. Click Continue and follow the instructions provided."

so I can refund without having to pay the fees

 

[User]

so I can refund without having to pay the fees

If you can provide enough proof, I believe so.

 

[Cold]

Why would someone open a chargeback with their bank for a payment less than $3 wtf...

You'd earn more working a job than the time it would have taken to open the dispute in the first place.

I do feel sorry for you The chargeback fee paypal take is ridiculous though...[DOUBLEPOST=1541426265][/DOUBLEPOST]
You could try it yeah, I mean it's like 2 euro 50 or something

Thing is, the dispute was opened a week or 2 ago and I didn’t check it. I didn’t reply and now I got this, so do you think it’s still possible and plausible for me to issue that undeserved refund

 

[Cold]

refund it, if it closes the dispute great, if not then I'll send you $3 to make up for it.

Thanks for your advice, but I don’t need to take the $3. Thanks for the offer anyway