I think that's the best answer I've ever seen on MCM in regards to an issue from a staff member, I hope you mean what you're saying and that this is an isolated incident. I appreciate the fact you genuinely admitted to a mistake instead of trying to play it off :tup:My apologies, I'd thought it would go without saying. However, after the failure to foresee the extent of the abuse, make the entire staff team and most importantly, administration aware of that fact, and then appropriately resolve it before these actions became necessary, I completely understand your assumption that it might not be implicit.
As a precautionary measure, I've updated our staff's guidelines to ensure that issues like this do not get left behind amidst the constant flood of ordinary reports and support requests in the future. Something I failed to do when initially drafting the guidelines.
It is without question that the fact that we had to resort to disabling the embed feature was due to our lack of foresight and diligence, and I have no intentions of reliving the embarrassment that is having needed to create this thread.
