Melon Development, Inc.
Up-Time and stability are two crucial elements involved with running a game server, and even the smallest dip in performance will be noticed by your players. Sadly, many users do not have the means or ability to ensure their servers stay online and error free. Our technicians have been trusted by major servers such as SkyBounds, Treasure Wars, PokePlay, Siege World, and More!
Our Management services include:
- Performance Monitoring - We can catch misbehaving software and can advise you on solutions to correct it. If you're working with us for development, we'll correct the issue immediately without your involvement
- Software Stability Monitoring - We'll let you know about exceptions and problems that occur on your server frequently and advise you on how to correct them. If you're working with us for development, these issues will be fixed immediately without your involvement
- Uptime Guarantee - Under our watch, we'll ensure your services maintain at least 99% uptime against unplanned outages. In the case where downtime does occur, your dedicated account representative will be available to handle the issue.
- Continuous File Cloning - A copy of your server data is cloned and saved securely off-site, and ready to restore in case of an accident or hardware failure. 30 days of file retention included.
- Updates and Plugin Maintenance - We cover keeping the software running on your service up to date so you don't have to worry about it, protecting you against known crashes and exploitable problems.
- Developer Assistance - High volume servers need to run at peak performance. We'll not only give you suggestions on keeping your servers running smoothly, but offer optimization support.
- HyperSpigot - Hyper, inspired by PaperSpigot, will truly unleash your server performance. From advanced features like async packet handling to new APIs for your developers, the upgrade will be beneficial for your project. (For performance statistics and more information on HyperSpigot please view https://melondev.co/hyperspigot/)
To purchase a server management package, please get in touch via https://melondev.co/contact or email us directly at [email protected]
