Epic Games Error - "The Code couldn't be found"

[Select]

Essentially the account that I recently purchased including a Scythe and Ghoul Trooper, I got a big excited and attempted too many invalid login attempts.

The account is now locked for 2 HOURS however it says you can Bypass by Resetting the password, upon resetting the password it tells me that the Code isn't valid.

Can anyone help? What am I doing wrong? .. I am anxious to play on the account

 

[Lag]

So sometimes email thingys stack emails with the same title, so click on the email and see if there are stacked emails, and click the most recent one.

 

[Select]

So sometimes email thingys stack emails with the same title, so click on the email and see if there are stacked emails, and click the most recent one.

Trust me, I've done that.

I'mg going to wait the 2hours and then see.