This was just because the way that we updated them through the database didn't update how they displayed on the front end. I'm not sure whether it fixed itself after a cron job ran, but it should be resolved now.
I know for sure that the problem fixes itself whenever you receive new points. If you used to have 30 points and now have 10, if you get given another 5 it will update to show 15.
I'll move this to the bug report archives, thank you
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