Our start-up FastSRV, a budget hosting provider with high-quality services, is currently looking for several customer support representatives in order to keep on providing high-quality customer support with lightning fast response times.
With a client base of more than 300 active clients, FastSRV is a steadily growing hosting company and plays an important role in the hosting industry. With low-budget services that are still on a high-quality basis, FastSRV proudly operates more than 500 running services.
Responsibilities and Duties:
Staying in touch with our team just like being able to do tasks on your own
Make important decisions on your own
Handle important tasks, queries and processes that our customers require you to complete
Help our customers with their queries, whether it is a basic query or an extensive task
Requirements
Qualifications:
Friendly, professional behaviour towards your team and our clients
Fluent English knowledge with little to no grammar mistakes
Experience in the server hosting sector
Being of an age of 16+
Participation in monthly meetings, including high availability, whether it is via phone, IM or e-mail
Reliability is a must-have
(optional) Previous experience in using Crisp
(optional) Previous experience in using WHMCS
(optional) Previous experience in using Pterodactyl
Benefits
A friendly, reliable and caring staff tea
Regular training and revision of services
A new place to learn and gather new experiences in the hosting sector
Certificate of attention for further references on your CV
You'll be required to sign an NDA, and parental consent may be required.
You'll also need to be interviewed.
* Positions are Voluntary, although payments can be arranged in the future.
Interested? Contact us now!
Contact Bean#0001 via Discord.
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