Hello! Welcome to my Management thread!
I am a professional Staff/Community Manager looking to offer my knowledge and experience to help out you and your server.
My name is Marissa, 22 years old. I live in Florida. My timezone is EST. I currently work for a Hospital Billing Agency. I love helping out people and the community!
I do work as both paid and non-paid, just depending on the work that is needing to be done. You can contact me on Discord or through mcm. Discord: Marissa#0511
Experience:
Treasure Wars: I am currently staff on TreasureWars. I was first staff from May 2016-November 2018. I recently resumed my position starting August 2019. TreasureWars was a faction server owned by Lachlan and Vikkstar123. The first year and a half, the server would average around 2,000 players a day. As staff on TreasureWars, I have made a huge impact on the server. For over two years of my staffing career, I have been the event manager. I coordinate and test all upcoming events to ensure that everything is ready. I also handle bug reports, ban reports/appeals and staff applications. From July 2018-November 2018, I was up for trial for the new Admin position set to open up. I was on trial for 3 months until eventually they brought in a new team of Admins/Developers. Shortly after, I was demoted. If you need proof of my time there/the reason why I was demoted, or etc, please message me and I will be happy to provide proof!
FallenMC: I was briefly staff on this server from April 2019-July 2019. This server had Factions, upcoming Bed Wars, KitPvP and more. The server briefly released early July and reached 100 players. I was the Community/Staff Manager. I handled the staff recruitment. That involved promoting/demoting staff members, training new staff, recruiting new members and more. I also handled all of the bug reports, ban appeals/reports and staff applications. We used XenForo for our forums in which, I set up. I made ban report/appeal formats along with bug reports and staff applications. I'm also very knowledgeable in permissions with XenForo and do know how to properly set up a forums page. I'm also good at setting up Discord's/Discord Bots as I did that for this server. I re-worked the roles and text channels for the Discord server with over 600 players.
VanityMC: I was briefly staff from July 2019-August 2019. The server had factions, skyblock and prisons. The server averaged 1k-2k players. I was a Senior Moderator. I handled support tickets and I was in the process of becoming SS verified. I do have knowledge in SS'ing both windows and Mac.
Skills:
Writing Announcement Posts
Event Management
YouTuber Management
Staff Management/Communication
Organization
Community Management
XenForo Knowledge
Setting up Discords/Discord Bots
Managing large Discord servers with over 1k players
Screensharing
Some of my previous duties on both servers:
Managing Staff
- This included managing staff applications, promotions/demotions, weekly staff meetings, staff guides, and more.
- Managing YouTubers schedules/content.
- Managing Alpha/Event Team Members along with meetings.
Announcements/Events
- Managing/Coordinating events.
- Writing forums/Discord announcement posts in great detail.
General Admin Responsibilities
- Making sure ban appeals/reports are being handled correctly, handling any and all complaints from both community and staff, replying to suggestion threads, and helping players in Discord.
