Help with crashing issues.

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Codes320

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Hello,

I am running a 1.13 5 GB server with Shockbyte. The server crashes every 2 hours with no more than 5 players. There is no lag or errors in console leading up to the issue. I will provide my last 3 crash reports via Paste Bin.





By the way, if the "Per World PLugins" error looks suspicious, ignore it. We've tested taking it out, no difference.

I am willing to pay for anyone that can fix the issue. My discord is Codes#2737.
 
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UElitez

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You have a number of Out Of Memory errors in the crash reports.
I would suggest contacting your host, they should be able to troubleshoot and fix this for you.
 

LilProteinShake

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Hello,

I am running a 1.13 5 GB server with Shockbyte. The server crashes every 2 hours with no more than 5 players. There is no lag or errors in console leading up to the issue. I will provide my last 3 crash reports via Paste Bin.





By the way, if the "Per World PLugins" error looks suspicious, ignore it. We've tested taking it out, no difference.

I am willing to pay for anyone that can fix the issue. My discord is Codes#2737.

The simple answer is you need more memory but you probably have a memory leak in one of your plugins.
 

Codes320

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You have a number of Out Of Memory errors in the crash reports.
I would suggest contacting your host, they should be able to troubleshoot and fix this for you.

I did, they have done nothing. I'm going with you guys if they don't fix it.
 
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LilProteinShake

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Hello,

I am running a 1.13 5 GB server with Shockbyte. The server crashes every 2 hours with no more than 5 players. There is no lag or errors in console leading up to the issue. I will provide my last 3 crash reports via Paste Bin.





By the way, if the "Per World PLugins" error looks suspicious, ignore it. We've tested taking it out, no difference.

I am willing to pay for anyone that can fix the issue. My discord is Codes#2737.


Put this on your server:
https://www.spigotmc.org/resources/heapdump.1433/
then do /dumpheap test then send me the file.
 

Codes320

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Thanks but the server won’t start so I won’t be able to try it
 
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Zed.X

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Thanks but the server won’t start so I won’t be able to try it
want me to recommend you something 1000 times better ?
you are paying 12.5$ a month for a ( Shared host )
with bad CPU and not trusted specs
and Shockbyte have the worst customer support,
so i would recommend using a VPS instead
and you will save money
i have a nice offer for you,
VPS Specs
- Intel® Xeon® E5-2620v3, E5-2630v4 or 4114 processor ( Four cores )
- 8 GB RAM (guaranteed)
- 200 GB disk space (100% SSD)
- UNLIMITED traffic !
- 200 Mbit/s port
- DDoS protection
- Root access
- VNC access
- 1 IP address included + /64 IPv6 network included
- Live support every day, 365 days a year via e-mail and telephone

For only 4.99 € a month, which is less than 6 dollars.

 
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