Hire more staff

[Lyfe]

There's a backlog of rep disputes, scam reports, support requests, etc. Staff are overworked and the shortage is having a visible and clear effect on MCM. I don't understand why we don't hire more staff - what do you guys think?

 

[wavy]

nah, staff slow down. no consistency

 

[Sloth]

As someone whose suggested this very suggestion, it'll probably not happen or will take them a really long time to accomplish.

 

[Conor McGregor]

Deffo need more staff, Rep disputes and support requests take ages to even get a reply. It seems most of the staffs time is taken up by scam reports and i have no idea what the other staff even do tbh. But this has also been suggested multiple times so what does that tell you?

 

[Ted]

Why not elect a jury to decide instead of a single staff member?[DOUBLEPOST=1556028531][/DOUBLEPOST]considerable members of the community that want to be staff, or who went in the election process and thought about.

 

[Sloth]

Why not elect a jury to decide instead of a single staff member?[DOUBLEPOST=1556028531][/DOUBLEPOST]considerable members of the community that want to be staff, or who went in the election process and thought about.

Because that would be nothing more than a popularity contest. We'd have the most well known members become staff members sure, but that doesn't mean that they are qualified in any way shape or form. On top of that we'd also have to search for reputable members to sit on such a "jury" which would be just as hard as finding actual staff members.

 

[JamboIE]

I feel like applications may open again with the new announcement Mick will be releasing soon
We'll see

 

[Justis]

Training staff requires significant time and attention. We currently have very few veteran staff capable of training new recruits. Those veteran’s time is being spent maintaining their constant daily responsibilities and training our current chat mods into higher positions. Promotions can be expected to occur very soon. We’re focusing on this, so that when we next open applications and promote new staff members, we’re not spreading ourselves too thin on chat mods to either maintain our daily responsibilities or train those newer additions.

The fact that we need more staff is clear to everyone, however, we need to ensure that it’s proper staff members that we’re filling to team with, rather than people who have absolutely no idea what they’re doing.

 

[Mick]

Expansion of the staff team has been a focus over the past 6 months. I don't remember the exact numbers, but I believe that 6 months ago we had 8 staff members and now we have 17. Through our staff applications and other staff-suggested promotions we've massively expanded the team and have more plans to expand more in the future.

Expect more promotions to be made over the coming weeks.

I'll move this to denied since this has already been happening though I guess? I don't really know where to put this.

Thanks for the suggestion nonetheless.