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Hosting Reviews v2

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Gamecode123

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Hello Everyone!
After a long break, I finally decided to start writing hosting reviews again.
However, I would first like to say I will not include uplink and downlink specs. This is due to the fact that I learnt that servers generally do not require more than 50Mbps. I will also be checking for a WHMCS license for every single host I include. Just take it that unless I mention otherwise, they do have a license.
Moreover, Titan Nodes is my current host, so my review may include some extra information, with some bias, but I do not lie when I say that they are an exceptional one.
Suggestions are always welcome.

TitanNodes: 9.5/10

https://titannodes.com/

Price: $1.90/GB Dedicated IPs: Free from 6GB+ Plans, else $3.50/month

Hardware:
CPU: Intel i7-6700K
RAM: 64GB DDR4 2400 MHz
SSD: 480GB
1.7Tbps DDOS Protection

Locations: Canada, Montreal and Europe, France

License: https://beta.companieshouse.gov.uk/company/11395561

Panel: Pterodactyl

Backups: Free for 4 times per month, Once a Day

After 3 days when the invoice is overdue the server gets suspended
After 5 days it gets terminated. (Files deleted)

Discord Link: https://discord.gg/H7NnfWA

Start Date: 9th Sept 2017

Support: Livechat, Discord and Ticket (available when Staff are online)

Number of Discord Members (for self-advertisement): 322 members as of 15/12/2018

Based on my personal experience, their support is really awesome. When I faced problems from a plugin, one of the Staff members (Louis) spent a lot of time to help me find out the issue. It’s really rare to see such an event happening from numerous cheaper hosts as they . Moreover, it shows how knowledgeable the staff are.

Servers are also really speedy and I have experienced no issues at all. Only downtime was 3 minutes in which more than enough compensation was given :D .

Discount codes are also readily available. From what the Owner(Mayed) told me, there will be discount codes twice 2 every month along with Public Events (Christmas)! They also provide free web hosting along with dedicated IPs on 6GB+ plans. It is also ensured that no overselling occurs as they make sustainable profit margins already. This is certainly no summerhost based on how long they have been around.

My only issue is that there are only 3 members of the staff team including the owner. This may lead to a few hours in which there are no staff online to help out. However, when they do help, get ready for instant satisfaction. (No joke)



Skynode: 8.5/10

https://www.skynode.pro/

Price:
Free (1GB only and poorer specs)
Budget: $1.95/GB Dedicated IPs: $1.50/month
Premium: $4.50/GB Dedicated IPs: same as Budget, but free for 3GB+ plans

Hardware:
Budget EU & NA CPU:

Intel I7-6700K - 4c/8t - 4 GHz/4.2 GHz RAM: 64GB DDR4 2400 MHz Storage: 480GB SSD OR
Intel Xeon E5-1630v3 - 4c / 8t - 3.7GHz RAM: 64GB DDR4 ECC 2133 MHz Storage: 2x480GB SSD
Not Overclocked

Premium EU & NA: CPU: Intel I7-7700k – 4c/8t – 4.7 Ghz/5 Ghz RAM: 64GB DDR4 2400Mhz Storage: 2x450GB NVMe
Overclocked

DDOS protection: Same for both services at 1.2Tbps

Locations: EU & NA

License:
CHAMBER OF COMMERCE(KVK)
COC Number: 72898488
https://www.kvk.nl/orderstraat/product-kiezen/?kvknummer=728984880000

Panel: Pterodactyl

Backups:
They take backups twice a day, unfortunately they do not offer backup recoveries currently.
Servers are suspended after 3 days and terminated after 7 days.

Discord Link: https://discord.gg/AKeuTyf

Start Date: June 2017

Support: Livechat, Discord and Ticket
They try their best to be available 24/7 but no guarantee due to Staff members having lives. (smh jk)

Number of Discord Members (for self-advertisement): Over 1000 members

Skynode is an extremely reputable host with loads of good reviews. In my experience in asking them questions, Jesse (CEO), replied to me within a short while. From what I have heard, they will help out with configuration related issues but will not configure plugins for clients. They closely monitor their hardware, ensuring overselling does not occur. (Such that each node has enough resources available)

This is clearly a non-summerhost so you should feel safe in their hands. They have especially knowledgeable staff too. My only issue is that the price of their premium servers are on the higher side but they do use NVMe SSDs that are faster than normal ones along with the fact that they have numerous staff. The extra cost is for the added reliability but I still feel you shouldn't go with their premium plans unless you really have the money. For their budget servers, it will depend on your luck. From my own knowledge i7s are generally faster for servers so do pray hard that you get one. Generally, there will be discount codes during big holidays.

Without actually trying out this host, I am unable to fully judge how in depth their support is.




Deploys.io: 9/10

https://deploys.io/
(NOTE: This hasn’t been updated after their rebranding, but I believe it should remain relatively the same)

Price:
Minecraft Baseline: €2/GB Dedicated IPs: €2/month
Entreprise Minecraft: €3.50/GB

Hardware:
Baseline:
CPU AMD Ryzen 2700X with tuning @ 4.5 GHz
Disk RAID 1 Solid State Drives
RAM 64GB DDR4 RAM
DDOS protection: 1.7 TBit/s DDoS protection

Entreprise:

  • AMD Threadripper 1900X CPU
  • minimum 4 vCores CPU (As amount of RAM increases, the more cores you get.)
  • 4.6 GHz XFR Clock Speed
  • 1 GBit/s Bandwith
  • Minimum 10 GB RAID NVMe Storage
  • 1.7 Tbps DDoS Protection

Locations: Frankfurt, Germany

License:
registered in England under 11227571 DeluxeNode Ltd.
https://ico.org.uk/ESDWebPages/Entry/ZA379750.

Panel: Pterodactyl

Backups:
They take backups every 3 hours and restore them at no cost.
They keep backups for up to one month but have the right to terminate them at any point of them.
Suspension one day after expiry.

Discord Link: https://discord.gg/TeeeKNU

Start Date: March 2018

Support: Discord and Ticket
All staff are located in Europe but are online during different times.

Unfortunately, they do not allow advertising in their discord server.

Based on the short but meaningful conversation I had in our ticket, they have shown me numerous values that they, as a company, were trying to uphold. They were exceedingly honest with each and every one of their texts. Their website shows how dedicated and open with their information. Their staff were very approachable too, making me feel that I would be in for a pleasant ride if I chose them. From just a glance at their website, I could already tell they were here to stay in the hosting community. This is also supported by the fact they own their hardware. They were also knowledgeable in what they do, which I saw in my chat with them. If you encounter any issues, I believe they would be able to solve them. Moreover, they are partnered with Pterodactyl (with one of them being a Mod), meaning that "If it's an upstream issue with the panel, we'll find a temporary solution and open an issue with them."

Unfortunately, they usually do not offer discount codes but their prices are really low. This may seem too good to be true at first glance, however I don't think it should be an issue you should worry too much about. Their "premium" plan have a higher price but are undoubtedly superior to the Baseline ones, with more power and features. Yet, their Entreprise servers are still cheaper than most hosts, which is pleasantly surprising.

The thing I am unsure about is their hardware. They claim to have "In our benchmarking, we're 18% faster than competitors that use Intel i7 7700Ks" but I am unable to prove that myself. However, they have shown some proof in this image they shared with me. (Thanks :) ) but do take note results can never be truly accurate. (Info from Dev of the plugin)

Another issue is that you would not be able to advertise your own server in their discord. (Which I feel is a shame with such a large number of members in their discord)

The only true negative I can see is a result of one of their strongest points. They own their hardware, meaning that they can't suddenly disappear from the face of the Earth causing numerous customers to be devastated, leading to them having a bad reputation.(Okay I monologued abit there)

Back to the topic, although this is a particularly rare case, there was a surge of new orders. They took some time to assemble new nodes because of a problem regarding faulty hardware they received. I can assure you though that this usually does not happen. Regardless, they are a great host and I believe that you won't regret purchasing a service from them.


SecureSRV: 8/10
https://securesrv.io/


Price:

Budget: $1/GB

Premium: $2.25/GB

Dedicated IP: $3/lifetime

Hardware:


Budget:

CPU Intel Xeon E5-1650V3

Clock Speed 3.5/3.8 GHz

DDR4 RAM

SoftRAID HDD

DDOS Protection 160Gbps (Hetzner)


Premium:

CPU Intel I7-7700k Overclocked

Clock Speed 4.7/5.0 GHz

DDR4 RAM

SoftRAID NVMe Storage 2x450GB (Technically only one is being used, read Backups section for more information)

DDOS Protection 1.2Tbps (OVH)


Location:

Budget: Frankfurt,Germany

Premium: Virginia, USA


License: Currently do not have a license

(It’s not illegal as they do not claim to be a Private Limited Company, etc.)


Panel: Pterodactyl


Backups:

From what I heard, they are getting implemented. Will update once it is. However, Owner mentioned all servers have Raid 1. (2 drives mirroring each other, so if data loss occurs on one Drive, there will still be a backup)

14 days before Termination


Discord Link: https://discord.gg/SJjHDn6


Start Date: 6th Nov 2018


Support:

Discord and tickets. However, from what I have seen, they don’t use discord tickets so most probably you would just have to contact the Owner (Ethereal)


Number of discord members(for self-advertising): Almost a hundred



Let’s start with the positives. Ethereal (Owner) was especially open with almost everything. Similar to what an extremely well-known host does, they display both their server specs and stats, meaning that they can’t oversell. (As long as they remain true and honestly to the public)


Their Dedicated IPs are also relatively cheap, at $3 for the server’s entire lifespan along with their premium servers, which I presume should be super speedy.


Another benefit you should be looking forward to is the staff’s friendliness. Despite being approachable, they still maintain a professional front.


Discount codes should be frequent as from what I’m told, they will be releasing one every holiday and every time they release a new service! (Which should be around this time as they are relatively new)


Now for the negatives, this is a relatively new host, founded last month. At first glance, it may seem as a summerhost. However, the Owner has ensured me that they more than sufficient backup funds. He told me money shouldn’t be issue as they have also broken even. Moreover, their Owner once owned summerhost back when it was actually good. He was the second Owner, before Rouing. This means he does have experience of what it means to not be a summerhost and run away after Winter Break.


Secondly, their staff are all located in the North American Region. This could be an issue for people living in Asia and some parts of Europe.


Although they are a relatively new host, I believe that Ethereal will ensure his own host does not become what he detests. I would understand hesitation when purchasing, but it shouldn’t be a reason to put away this host as an option. Their Rating will increase as long as they remain in the market.



HeavyNode: 8/10 with discount code, 7.5/10 without

https://heavynode.com/


Price: $3/GB

Dedicated IPs: $3.50/month


Hardware:


Canada:

Intel® Core™ i7-6700K Processor @ 4.2GHz

64GB DDR4 RAM @ 2400MHz

1 x 480GB Samsung SATA SSD

250Mbps Network Port

1.6Tbps DDOS Protection.


US:

Intel® Core™ i7-6700K Processor @ 4.2GHz

64GB DDR4 RAM @ 2400MHz

1 x 1TB Crucial SATA SSD

1Gbps Network Port

20Gbps DDOS Protection (optimized for MC, should be sufficient already though)



Locations:

Beauharnois, CA

Los Angeles, LA


License: Currently do not have a license

(It’s not illegal as they do not claim to be a Private Limited Company, etc.)


Panel: Pterodactyl


Backups:

Free Daily backups for the last 7 days (Frequency can be increased by requesting)

A week after due date after expiry of server

Another 7 days to recover them by backup restore before they completely disappear


Discord Link: https://discord.gg/VujXcaU


Start Date: July 2018


Support:

Discord, live chat and tickets.

Live chat hours should be during business hours (12.00pm-8.00pm CST) but may be online outside of them.


Number of discord members(for self-advertising): 55


Firstly, I have to say the Owner (Gatto/Rodrigo) is extremely friendly and honest in all aspects. I noticed this when he was completely open about the EU location (when it was still around) not having enough purchases and he had to remove it soon.


As of right now, there are only 2 locations, which may be an issue for European and West Asia players as ping will be bad.


Another positive is that they have business hours, which means you should be able to expect a reply everyday so you won’t have to worry in the support department. They still may be online outside of the hours though. Moreover, the hardware they use is already one of the best in the industry so speed isn’t an issue too. Adding to that, they also have a status page, so you can be sure Overselling won’t occur! (Which May be helped by the fact they are technically $3/GB)


Unfortunately, they only have 55 members in the discord so advertising may not be as successful. However, they have been around since July, about 5 months, so being a summerhost isn’t their job. They are new but from what the Owner told me, they have 6 months of reserve funds so rest assured they will still last.


Ultimately, it comes down to the price. Despite still being low, $3/GB is slightly higher than most of us would like. However, I think it’s because we as consumers are too spoiled with choices, driving the general price down. $3 would allow for sufficient profit for the company to expand as a whole, meaning you can expect more upgrades in time to come as they have more customers.


Luckily, they have a current recurring discount code of 50%! So it’s $1.50/GB, which is an especially good deal right now. Be quick though as it lasts till Christmas only. After the offer though, I still think they are a good host.


HumbleServers: 8/10
8.5/10 with Discount Code
https://humbleservers.com/

(NOTE: I will be completely honest when I say that I did not change much except a misunderstanding about a part in the review. I also am a Support staff here now, but do know the review was made before I joined.)
Price:
Budget: $0.75/GB

Premium: $1.50/GB

Dedicated IPs: $3/month
Do know that they have a 25% off recurring discount code right now so quickly captilise on it. It’s rare to see very cheap servers on decent hardware.

Hardware:

Budget:
i7-7700 4.2Ghz

DDR4 RAM
HDDs
480Gbps DDOS protection

Premium:
Xeon E3-1245v2

DDR4 RAM
SSDs

480Gbps DDOS Protection

Locations:
Budget: EU
Premium: EU & NA


License: Not registered in North America or Europe but registered in Egypt.


Panel: Pterodactyl


Backups:

Backups happen every 3 days, but do not sell them yet.

7 days before termination

Discord Link: https://discord.gg/w5uGJ6


Start Date: 17th June 2018


Support: Livechat, Discord and Ticket (available 24/7, which should be true as they have 3 staff in 3 different locations)


Number of Discord Members (for self-advertisement): More than 250 as of 17/12/2018

The thing I like the most about this host is that their staff are located around the globe. (United States, Europe and the Middle East) Thus, you should expect a reply even in Live Chat in every hour of the day, which would give you a peace of mind if anything unexpected happens during Midnight in the US.

However, their hardware isn’t that great but you can’t really complain due to the especially low prices (they have a recurring discount code rn too, so it’s even lower) and you are getting what you pay for.

As for the staff themselves, they seem pretty approachable, with Cryptic (One of the founders) being really friendly throughout our conversation and hopefully we will continue sustaining a good relationship. (I was hired :D)

Also, they are extremely generous with their discount codes. Implying to you that you could get the servers even cheaper!

Overall, this host is really good if your on a budget but not recommended for those who are completely new to being a Server Owner. They will help you identify issues but they will of course be solved much faster if you can find them out yourself. Do not hesitate to use this host if your wallet is thin. They also have a decently large discord so more views for your server!
I really think you should capitalize quickly on the 25% recurring discount code before they are gone.



Withernode: 8.5/10
https://withernode.com/

Price:

€2/GB

Dedicated IP: €2/month (there is a free sub-domain though)


Hardware:

Intel Xeon E5-1650v4 - 6 cores / 12 threads - 3.6/4.0 GHz

DDR4 ECC 2133MHz RAM

NVMe SSDs in RAID 1

1Gbps uplink


Locations:

- Gravelines (France)

- Montreal (North America)


License:

Registered in The Netherlands

CoC number: 61707732

https://www.kvk.nl/orderstraat/product-kiezen/?kvknummer=617077320000


Panel: Multicraft


Backups:

Every day, restores and downloads will be available on request, no extra fee will be charged.

Unpaid servers will be switched off 5 days after their due date. The server will stay suspended for 30 days from then, after which the files will be terminated if payment has not been received.


Discord Link: https://discord.gg/rrrrHrU


Start Date: June 2014


Support: Live chat, Tickets, Twitter DM, Facebook Messenger

Discord is only for community support

Live chat is always open but if they are not online, you can leave a message. (24h response guarantee)


Number of Discord Members (for self-advertisement): around 100 members as of 19/12/2018


When I first looked at the start date of the host, I was pleasantly surprised. Withernode were one of the OGs, been here for 5+ years! However, i actually had a negative thought, as older hosts generally didn’t decrease their prices as the average host price dropped. They had however, to my delight, decreased their prices to a low €2 per GB. To many of you that may seem slightly expensive but I do not think so.


My reasons are their higher prices does come with a few extras. Their Backups are very reliable and accessible. They are also free! This is not usually offered by hosts that already charge under $3/GB.


Secondly, they use Multicraft. Many of us may be spectacle due to the issues we believe they have, but Bas(Owner) has assured me that they haven’t run into problems, and the extra price they are paying for is for support. Unlike Pterodactyl which may be open-source but you don’t really have Multicraft Level support. Moreover, as we know, Multicraft has to be purchased so that’s why I was surprised when I saw them charging €2/GB.


In addition, I like the fact they have a guaranteed 24h response time, so you should feel like a baby in their mother’s arms who have also held your older siblings. (Trying to create an analogy but failed lmao)

On a separate note, genuinely their sub domain has a nice ring to it, and you should have no problem using it compared to other companies that use a mcpro or anything that has mc or hosting in its sub domain.


However, in my opinion, the weaknesses of this host is that they do not give clients an option to choose between Pterodactyl and Multicraft, as many of us are more familiar with the initial panel. There may even be some who resent Multicraft. I do believe however, that if they eventually converted to Pterodactyl, they could lower their prices further and compete with the budget hosts too but I have no say in this and the ultimate decision is still up to the Management.


Furthermore, they do not offer discord ticket support, which I fully understand but it may be an inconvenience to those who do not like using the format of tickets like myself.


The slightly higher prices do justify themselves with all the extra freebies. And therefore, I have to agree that they are a great host. You should go to them if reliability is of the upmost importance as for the little increase in the amount your paying you get a lot of extra security with that long Termination date as well.




Next on my list:
McProHosting
TorchNode
VirtueHost
 
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PebbleHost
High performance, consistent uptime and fast support. Minecraft hosting that just works.

UTF

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Can i suggest who u can review next?
 

ItzMayed

Owner of Titan Nodes LTD | Hosting Provider.
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Hello Everyone!
After a long break, I finally decided to start writing hosting reviews again.
However, I would first like to say I will not include uplink and downlink specs. This is due to the fact that I learnt that servers generally do not require more than 50Mbps. I will also be checking for a WHMCS license for every single host I include. Just take it that unless I mention otherwise, they do have a license.
Moreover, Titan Nodes is my current host, so my review may include some extra information, with some bias, but I do not lie when I say that they are an exceptional one.
Suggestions are always welcome.



TitanNodes: 9.5/10

https://titannodes.com/

Price: $1.90/GB Dedicated IPs: Free from 6GB+ Plans, else $3.50/month

Hardware:
CPU: Intel i7-6700K
RAM: 64GB DDR4 2400 MHz
SSD: 480GB
1.2Tbps DDOS Protection

Locations: Canada, Montreal and Europe, France

License: (to be updated)

Panel: Pterodactyl

Backups: Free for 4 times per month, Once a Day

After 3 days when the invoice is overdue the server gets suspended
After 5 days it gets terminated. (Files deleted)

Discord Link: https://discord.gg/H7NnfWA

Start Date: 9th Sept 2017

Support: Livechat, Discord and Ticket (available when Staff are online)

Number of Discord Members (for self-advertisement): 322 members as of 15/12/2018

Based on my personal experience, their support is really awesome. When I faced problems from a plugin, one of the Staff members (Louis) spent a lot of time to help me find out the issue. It’s really rare to see such an event happening from numerous cheaper hosts as they . Moreover, it shows how knowledgeable the staff are.

Discount codes are also readily available. From what the Owner(Mayed) told me, there will be discount codes twice 2 every month along with Public Events (Christmas)! They also provide free web hosting along with dedicated IPs on 6GB+ plans. It is also ensured that no overselling occurs as they make sustainable profit margins already. This is certainly no summerhost based on how long they have been around.

My only issue is that there are only 3 members of the staff team including the owner. This may lead to a few hours in which there are no staff online to help out. However, when they do help, get ready for instant satisfaction. (No joke)



Skynode: 8.5/10

https://www.skynode.pro/

Price:
Free (1GB only and poorer specs)
Budget: $1.95/GB Dedicated IPs: $1.50/month
Premium: $4.50/GB Dedicated IPs: same as Budget, but free for 3GB+ plans

Hardware:
Budget EU & NA CPU:

Intel I7-6700K - 4c/8t - 4 GHz/4.2 GHz RAM: 64GB DDR4 2400 MHz Storage: 480GB SSD OR
Intel Xeon E5-1630v3 - 4c / 8t - 3.7GHz RAM: 64GB DDR4 ECC 2133 MHz Storage: 2x480GB SSD
Not Overclocked

Premium EU & NA: CPU: Intel I7-7700k – 4c/8t – 4.7 Ghz/5 Ghz RAM: 64GB DDR4 2400Mhz Storage: 2x450GB NVMe
Overclocked

DDOS protection: Same for both services at 1.2Tbps

Locations: EU & NA

License:
CHAMBER OF COMMERCE(KVK)
COC Number: 72898488
https://www.kvk.nl/orderstraat/product-kiezen/?kvknummer=728984880000

Panel: Pterodactyl

Backups:
They take backups twice a day, unfortunately they do not offer backup recoveries currently.
Servers are suspended after 3 days and terminated after 7 days.

Discord Link: https://discord.gg/AKeuTyf

Start Date: June 2017

Support: Livechat, Discord and Ticket
They try their best to be available 24/7 but no guarantee due to Staff members having lives. (smh jk)

Number of Discord Members (for self-advertisement): Over 1000 members

Skynode is an extremely reputable host with loads of good reviews. In my experience in asking them questions, Jesse (CEO), replied to me within a short while. From what I have heard, they will help out with configuration related issues but will not configure plugins for clients. They closely monitor their hardware, ensuring overselling does not occur. (Such that each node has enough resources available)

This is clearly a non-summerhost so you should feel safe in their hands. They have especially knowledgeable staff too. My only issue is that the price of their premium servers are on the higher side but they do use NVMe SSDs that are faster than normal ones along with the fact that they have numerous staff. The extra cost is for the added reliability but I still feel you shouldn't go with their premium plans unless you really have the money. For their budget servers, it will depend on your luck. From my own knowledge i7s are generally faster for servers so do pray hard that you get one. Generally, there will be discount codes during big holidays.

Without actually trying out this host, I am unable to fully judge how in depth their support is.

Next on my list:
DeluxeNode
KyraHosting
Thank you for the amazing review and your honestly! We will always try our best to enhance our client's experience <3

Cheers!
 

Gamecode123

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Review for SecureSRV is added!
The rest of them will be coming after I recovery from an illness.[DOUBLEPOST=1545128013][/DOUBLEPOST]Still open for suggestions for hosts to review but will take a while as I have to update my review on DeluxeNode who have rebranded.
 

Zelon-Jack

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No problem! I’m glad I helped out. It was part of the reason why I created this thread. For players who struggle to decide on a host(totally not me a few years back)

Would you be interested in reviewing one of our all new "BLACK" line VPS servers?
 

Gamecode123

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Just an update, can’t as I mostly focus on shared hosting.[DOUBLEPOST=1546029072][/DOUBLEPOST]Another Update: I nearly forgot but McProHosting replies to my request. I believe the review will have a low rating due to the high prices but I will factor in the discounts they have right now.
 
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larsjarred12

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Hey there man,
Your thread is looking good and honest.

Would you be interested in reviewing our HDD and SSD Minecraft servers?

You can request a full 24h trial in our discord.
 

Annie

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Do not recommend this hosting - you have to contact support team to setup votifier as you cant do it youself for some reason and i contacted them and over multiple times of me trying to get it fixed (x3) I called them a deadbeat host (their backup manager is only on for 20 minutes every day so if you get griefed you have to wait on THEIR time than having you be their #1 Priority) I also called the Hosting Machine "Retarted" because votifier wont work and after i contacted them for help AGAIN they gave me this message: https://gyazo.com/513d733ebc3cfea5f883901f2059ba1c I opened a ticket asking POLITELY for help and they gave me this message, I then proceded to respond trying to get them not to cancel my hosting due to petty reasons and their "CEO" Tobias said no and said i was disrespectful and "will not tolerate" so he partially refunded me (I easily dropped $100 down on this website) and Now i dont even have enough funds to switch to a new host due to them finessing my wallet.. I will remove this message once Torchnode decides what they did is out of line, I never gave concent to them terminating my servers and refunding me partially from (30 days...)[DOUBLEPOST=1550264976][/DOUBLEPOST]TORCHNODE RATING (3/10)
- Hosting layout was nice
- Didnt refund all my money when they kicked me off for calling them out on their broken features (sounds like north korea doesnt it) not a good thing to get your host considered to be like NORTHKOREA.
- Corrupt CEO Tobias who will kick you off and terminate you if you stand up for your rights (WHY PAY FOR A SHITTY HOST WHO DOESNT EVEN KNOW VOTIFIER)
- Backup manager is online only around 9:00 PM EST (my time) and You will get only one response from him and thats your backup zip download - if its the wrong backup then too bad wait another 24 hours[DOUBLEPOST=1550265104][/DOUBLEPOST]I did not want to leave torchnode due to these problems - i wasnt going to stress about this until he banned me from his services - discord **If any torchnode staff see this I dont want my services canceled I want to keep my 7 servers with you guys due to my computer not having enough CPU to download files
Also
- Hosting wont backup and send me downloadable .zip files after they said they terminated my stuff. bogus right?[DOUBLEPOST=1550267504][/DOUBLEPOST]Update! Tobias - Removed my billing account, suspended my servers even tho he said thursday and I dont have my files. TORCHNODE LOVES TO STEAL MONEY - STEAL FILES - STEAL SERVERS FROM OWNERS
We refunded you, allowed you access to your files. Your servers were unsuspended hours ago. Don't expect help from someone who you keep insulting. You spammed our tickets, abused my staff, disrespected my company. We used to have issues with backups but that was fixed 2 weeks ago. I'm not the CEO and I terminated you as per our TOS. I refunded the last month of service but I refuse to refund anything before that as you already used it the full month.

Proof:
http://prntscr.com/mlq0gv
http://prntscr.com/mlq0vt
http://prntscr.com/mlq111
http://prntscr.com/mlq15n
 
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