I got scammed and my Paypal got limited

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Rwon

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So basically I run a service team and this guy asks for a design, he pays $7, after I give him the design He pays $5 more for a logo, I was coming home to start his logo and I see that our Paypal got limited and locked. It was in negative balance. The guy had charged back. He said his Paypal was limited but I didn't believe him, he later calls me stupid and then leaves and blocks me.
Is there anyway I can have Paypal unlimit my account? I have acess to it but my friend who is 18 has his real info there but he hasn't linked a bank or a card and paypal said he had to pay the negative balance or his account will continued to be blocked.

If anyone knows how to manage this please help. Thanks
 
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UYB

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He has his real info in the paypal. I said it in the post
Then you have to confirm identity with id and stuff
happened to mine but because i recieved 1.8k+
Verified with real info and good to go
 

Rwon

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Then you have to confirm identity with id and stuff
happened to mine but because i recieved 1.8k+
Verified with real info and good to go
My friend told me he had to link a bank account or credit card to pay the negative balance, We want to get our money back
 

Nastrix

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We need that paypal and the guy had scammed us so I don't know if Paypal could do anything

Contact paypal. Show them everything you made for him. Show you sending him the product and paypal should resolve it IF you have proof of sending him the order he placed
 

Rwon

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screenshot what it says you need to lift the limitation.
Will see if tell him and see how it goes[DOUBLEPOST=1547935080][/DOUBLEPOST]
Contact paypal. Show them everything you made for him. Show you sending him the product and paypal should resolve it IF you have proof of sending him the order he placed
I have the whole convo and I have proof that I own the design so I hope paypal does something
 
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