I paid a buycraft theme and it doesn't appear to download

[SW-Team]

I paid a buycraft theme and it doesn't appear to download

 

[Topzie]

Send the seller a message.

 

[Norska]

Sometimes the seller has to manually verify a purchase, can happen if they accept foreign currencies etc. Just contact them, you'll gain access eventually.

 

[SW-Team]

Es que no hay método de contacto.

 

[Demeng]

Es que no hay método de contacto.

Dm

 

[SW-Team]

he doesn't want to give me my product wtf

 

[Lyfe]

he doesn't want to give me my product wtf

Show us a pic of your conversation

 

[SW-Team]

https://prnt.sc/qz8wpp

 

[Lyfe]

Well yeah, that's cause you didn't send him anything except a picture showing you haven't paid yet - he probably thinks you're messing with him. Contact staff if you paid even though it says you didn't; he's not just gonna send it to you when it says you haven't paid.

 

[SW-Team]

Nop, check

 

[Lyfe]

Open a support request and tell them that you can't download the theme you paid for.