Idea to reduce Scam Resolvers time viewing evidence

[Capaldi]

Hello.
Links should be disallowed in the Scam Reports section since it'll reduce the time spent opening links. When someone has so many screen-shots, they simply post the links which is a tedious task to do since the scam resolvers have to click on each link and view the evidence. Instead, people should only be able to use the 'Upload a File' button to upload their evidence. Certain links should be allowed to be posted (like YouTube or Vimeo) in the instances a video is needed to be uploaded.

I am aware that even when someone uses the 'Upload a File' button that the scam resolvers will still have to click each attachment and it'll open the attachment in a new tab, which is why I propose the idea of it uploading as an Album type thing so when you click on the image, it just brings up the image and gives you the option to click an arrow button to go to the next image.

I'm not sure how Scam Resolvers do things, like if they open the link one at a time or if they open them all at once but this may help reduce the time spent reviewing the evidence.

 

[inferno]

uhm to say your links argument. It takes but half a second to open a link ? I get what you mean but it'll just clutter up the whole SR. and next argument is you can just copy paste images in? Or upload file and put it as a full image. This is already implemented

 

[Capaldi]

uhm to say your links argument. It takes but half a second to open a link ? I get what you mean but it'll just clutter up the whole SR. and next argument is you can just copy paste images in? Or upload file and put it as a full image. This is already implemented

I was referring to the fact people do upload a lot of evidence, thus the scam resolver having to open a ton of links. Sure, 'it takes half a second to open a link' but what about the scam reports in which people have 6+ links, or 10+?

I'm not sure how it'll clutter up the whole Scam Report if people only uploaded their evidence in the attachments. All I am proposing is no links in the scam reports section and when you click one image, it lets you view all attached files on that thread with a slideshow

As for your thing of it already being implemented, like I remember viewing it on here once but I genuinely didn't know how I did it or if that was a thing for everything tbh

Anyhoww, you right. It's implemented :rofl:

I'm not sure what current scam resolvers think of the idea of disallowing links and moving toward everything being directly uploaded to MCM though for their own convenience

Some services aren’t available for certain people.

I'm not sure what you mean by this, a service isn't needed for this? If you have the screen-shots saved, all you have to do is click 'Upload a File' then upload your images there.

If you don't have the screen-shots saved, well, just save them. If people think it's tedious for them to save their images, they should think of how the scam resolvers feel when they have to open countless links by countless people

 

[Capaldi]

What about people who want to do reports on their phones? It becomes tedious to have to upload each photo to Imgur or another image hosting website. Personally, when I need screenshots for scam reports. I send the images on Discord then copy the URL to attach it to the thread, which I’m sure some other mobile users do. The “then they should use their PC” rebuttal is invalid because this forum is for everyone, not PC users, that’s if someone decides to use that as an argument.

I was suggesting no links to be allowed in scam reports but an Imgur album would indicate that a link would be posted
I was referring to using the 'Upload a File' feature on MC-Market.

This is what I was trying to suggest if links were to be disallowed in scam reports but it's already a thing:

I never proposed the idea of using an image hosting website.

If Mobile Users do not get the 'Upload a File' feature, they should and that's something to input in my suggestion but I don't use MC-Market on Mobile to know so can someone clarify if you can use that 'Upload a File' feature on Mobile?

 

[Kuchy]

Links should be disallowed in the Scam Reports section since it'll reduce the time spent opening links. When someone has so many screen-shots, they simply post the links which is a tedious task to do since the scam resolvers have to click on each link and view the evidence. Instead, people should only be able to use the 'Upload a File' button to upload their evidence. Certain links should be allowed to be posted (like YouTube or Vimeo) in the instances a video is needed to be uploaded.

I cannot speak for everyone on the team but I can speak for myself. I do not find clicking on an x amount of links an issue. If more links mean more evidence, then I'd prefer to have more links. The only downside I have related to is that my chrome tabs will look like a sandwich off of Scooby-Doo.

Spoiler

May or may not be emphasizing a bit...

I am aware that even when someone uses the 'Upload a File' button that the scam resolvers will still have to click each attachment and it'll open the attachment in a new tab, which is why I propose the idea of it uploading as an Album type thing so when you click on the image, it just brings up the image and gives you the option to click an arrow button to go to the next image.

I like this. An album system would be preferred over my ram usage going from 20% to 50% from the number of chrome processes running ("Don't use chrome" I prefer chrome so I'm sticking with it). Additionally, this album system should have the ability to arrange images around before submission. That way, the images can be easily arranged accordingly. Maybe even have it where the album system supports external links. As it is now, you have to select images in a specific order to upload them with the context being continuous.

If Mobile Users do not get the 'Upload a File' feature, they should and that's something to input in my suggestion but I don't use MC-Market on Mobile to know so can someone clarify if you can use that 'Upload a File' feature on Mobile?

Mobile users do have the ability to upload files and have the ability to select multiple at a time (for me I have to hold my finger on one image and then tap the ones I want to upload). I think it would be easier to create the scam report via PC but that's only a personal preference.

The downside of having links to third-party image hosts is that they can become unavailable if the OP chooses to delete the evidence mid report. It's not common but it has happened before.

Do I think links should be outright removed and frowned upon? No, but there does need to be an easier system for viewing the evidence. An album system would be fairly useful and I think having this widely known and with the feature to arrange the images added on to it, it may become used more. XF2 already has it where multiple attachments become an album but it does not have the ability to arrange the uploaded documents. You'll need to delete and re-upload the evidence to sort it. Either that or it's not available for mobile users.

 

[Mick]

We want to make it as easy and intuitive for users to create Scam Reports as possible, regardless of whether they're on their phone or computer or tablet. I'd much rather have a system that uses up a bunch of a scam resolver's RAM and is a bit of a pain for them to deal with than a system that we've purposefully made more difficult for our userbase for the sake of a bit of added convenience for us.

I don't see this as a necessity, especially considering how well all of our scam resolvers are doing at keeping the queues down at the moment and have for the past few months (good job, team!)

Denied, thanks for the suggestion