Can staff add a yes/no poll please?
In 24 hours, 7 new staff were hired. This greatly increases the amount of staff members, since most other positions have 2-3 people in them.
I, like many others, am fine with the idea of having two chat moderators, but 7 is way too many. Since they have already been hired (and it'd be almost as wrong as K3Feedz demotion to fire them now), the right thing to do here would be to rearrange the staff team. I suggest talking with all current chat moderators and finding one to move to moderator and two to move to scam report staff, while keeping three chat moderators.
The final part of this suggestion is adding Support Staff (read kitcat's suggestion for more info) and moving one current chat moderator to this position, as well as hiring one or two more for this position.
This should balance out the staff team (not having half of staff be chat mods, and allowing shoutbox to be more relaxed), while also relieving the stress on BeBos and rocket to answer tickets.
Ajdin tjrgg Mick
In 24 hours, 7 new staff were hired. This greatly increases the amount of staff members, since most other positions have 2-3 people in them.
I, like many others, am fine with the idea of having two chat moderators, but 7 is way too many. Since they have already been hired (and it'd be almost as wrong as K3Feedz demotion to fire them now), the right thing to do here would be to rearrange the staff team. I suggest talking with all current chat moderators and finding one to move to moderator and two to move to scam report staff, while keeping three chat moderators.
The final part of this suggestion is adding Support Staff (read kitcat's suggestion for more info) and moving one current chat moderator to this position, as well as hiring one or two more for this position.
This should balance out the staff team (not having half of staff be chat mods, and allowing shoutbox to be more relaxed), while also relieving the stress on BeBos and rocket to answer tickets.
Ajdin tjrgg Mick
- Type
- Suggestion
- Status
- Denied
