Make the creation of appeal accounts easier

Status

User

i left click on lego people
Supreme
Feedback score
107
Posts
3,721
Reactions
2,538
Resources
0
This might be just my experience, but many of my friends who have been banned in the past (some now unbanned, some not) have had extreme difficulty attempting to appeal said ban or to continue scam reports. For example, from a thread about a month ago, Blaze. describes the issue quite well:



I've witnessed this exact situation numerous times. (p.s, as he said, the VPN protection on this site isn't ideal, but that's for a bug report, not a suggestion). Why not, when a banned account is detected, add an "Appeal Ban" button near the top or something to that effect, instead of actively blocking them from attempting to use accounts in any capacity? You're clearly detecting that the user is banned, so I don't see why it needs to be so difficult to appeal said ban.

I also took notice that the standard for ban appeals is to appeal, without an account, through the ticket system. To my knowledge, this has never been announced, and it's knowledge that I learned roughly 3 minutes ago looking at a reply to a loosely-related suggestion. Once again, I think it would be much easier to just implement some way to notify banned users that this is, in fact, the protocol. Even if you don't add a separate button, something like a notice near the top saying "You are currently linked to a banned account. Please use the Tickets section to appeal this ban. You are not required to create an account for this." would be extremely helpful.
 
Type
Suggestion
Status
Denied
Last edited:
PebbleHost
High performance, consistent uptime and fast support. Minecraft hosting that just works.

Mick

BuiltByBit Owner
Management
Feedback score
28
Posts
6,413
Reactions
7,704
Resources
0
This is something that we have been wanting to do for quite some time now, but due to limitations with how XF1 works it's never been the easiest change for us to make. In XF2 we would love to be able to make this happen but it may still not be possible.

This has been suggested and denied a few times in the past for being too infeasible, so I'll do the same with this. Thank you for the suggestion
 
Status
Top