Need Help with Buycraft (tebex.io)

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I need help with my Buycraft and the modules.

The modules are not loading, someone donated but It didnt add them to Top Donater along with the Donation goal.

 

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Are the purchases going through? May not have linked your server properly? If so try delete and re add the module?

Going to try that now.

Another thing thats happening is when people go to enter their IGNs - it says its not a valid IGN?

What the fuck is going on with this shit. Its so fucking annoying.