Not able to Dispute Edited Rep/Feedback

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Cleora

Cleora

Professional MC Skin Designer
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Pretty much, I am unable to dispute feedback/reputation that has been edited.
It has been edited 3-4 times within the last 3 months, and now has a new reason why its there.
The only thing the scam report shows is:
1. Payment agreement which was recently
2. Older screenshot used against myself; saying I didn't want to invite him back to the discord. (I banned him for harassment and wasting our time, then he came back on mcm and wanted to yet again buy the builds he had ordered so I unbanned him) Yet yesterday I invited the user to the discord and he started cussing at me and harassing me whenever I went to reply to the ticket.
and 3. I wont state that I have been paid 1/2 of the payments on the scam report; that's not even opened yet. Due to the fact if I reply; it will be put at the back of the line.

This is abuse of the reputation system, followed by the fact I can't dispute it AT ALL and can only comment on it.
 
Type
Suggestion
Status
Denied
Upvote -2 Downvote
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Ellie

Ellie

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The only feedback that seemingly matches your description already has a dispute open already and was started on March 9th, if you're unable to find it then send me a PM and i'll send you the conversation number.

This isn't a bug, you just need to continue the dispute in the already created conversation as you can't create another one.
 
Mick

Mick

BuiltByBit Owner
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Back about a year ago we introduced some pretty radical changes to the way that we handle reputation. We made all reputation left by banned members be marked as uncounted in your reputation totals and disabled the reporting functionality to reduce abuse and targeted. The changes that we made were certainly controversial at the time, but looking back I'm a firm believer that the changes we made back then were the best that we could have made.

Our reputation system is very far from being perfect in its current state, and we fully recognise that. Since it's introduction we've changed many policies and spent countless hours developing new custom systems, such as disputing feedback.

At the moment we aren't planning to do any more development for our site until we can migrate to XF2. We're also not going to be making any changes to our policies surrounding reputation. Our system is stable at the moment, and making a change now when we're going to be redeveloping everything shortly isn't beneficial. Perhaps once we move to XF2 and have fixed all the bugs that come with that and have more time for some new development and to consider the impact that instituting new policies will result in.

Until then, I'll move this to denied. Once we migrate to XF2 if you feel that this is still relevant please create a new suggestion thread and we can look into it once again. Thank you to everyone for your support and criticism of our systems, it is definitely the best way for us to improve.

Thank you,
 
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