OrbitNode is seeking a highly motivated and customer-focused individual to join our sales and support team. As a member of our team, you will play as the front lines and safeguard for clients by assuring them assistance when necessary.
The ideal candidate for this position will have a strong understanding of game hosting, linux running systems and a passion for helping customers. You should be able to communicate effectively with both technical and non-technical audiences, and be able to troubleshoot issues as they arise.
Responsibilities for this role include:
Qualifications:
The pay for this position is negotiable and will be based on experience. If you are a motivated individual with a passion for helping customers and a strong understanding of game hosting and linux based systems, we encourage you to apply for this exciting opportunity. Please send a copy of your resume and a cover letter explaining why you would be a great fit for this role.
If you are still interested, please join our discord and create a recruitment ticket to apply!
The ideal candidate for this position will have a strong understanding of game hosting, linux running systems and a passion for helping customers. You should be able to communicate effectively with both technical and non-technical audiences, and be able to troubleshoot issues as they arise.
Responsibilities for this role include:
- Responding to customer inquiries via phone, email, and live chat
- Providing technical support to customers
- Upselling hosting products and services to existing customers
- Generating leads and closing sales
- Collaborating with team members to resolve customer issues
Qualifications:
- Experience in a customer service or sales role
- Strong understanding of web hosting and related technologies
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Proficiency with Zendesk, WHMCS and Pterodactyl
The pay for this position is negotiable and will be based on experience. If you are a motivated individual with a passion for helping customers and a strong understanding of game hosting and linux based systems, we encourage you to apply for this exciting opportunity. Please send a copy of your resume and a cover letter explaining why you would be a great fit for this role.
If you are still interested, please join our discord and create a recruitment ticket to apply!
- Type
- Requesting
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