I had an incident where they put a hold on my funds (Over 250 dollars at that point) so I contacted there support via phone and spoke to them over a few days. I spent at least 5 hours complaining to different support agents throughout those 3 days. On the last day I literally sat there for about 3 hours and just kept asking to speak to a superior when they said they couldn't help me until I reached this guy which was a "Manager of the Fraud Department" or something like that. He basically told me they weren't going to reverse it and that they had a right to hold my funds as its written in the user agreement. I got lucky however because it did end up getting cleared a few weeks later. Guess they figured out that I wasn't a terrorist or something. It's ridiculous the way that they just freeze, limit, and ban accounts for literally no reason. Like why on earth would they have the right to hold your hard working money for 180 fucking days. Its literally a scam but sadly they dominate the ewallet scene.
