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POWERSUPPLY WATTS

Yohhan

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Hi! I'm not really an expert when it comes to hardware of computers and stuff but my sister's pc suddenly freezes when she is only watching youtube (running valorant at the background)

SPECS -
RYZEN 5 3600 (CPU)
TUF B450 GAMING PLUS (MOTHERBOARD)
GEFORCE RTX 3060 MSI VENTUS x2 (GPU)
SILVERSTONE 500W 80+ CERTIFIED (PSU)
x1 M.2 NVME 120GB (SSD OS)
x1 1TB HDD (HDD STORAGE)
DEEPCOOL L240 WITH 2 FANS (CPU COOLING)
ANOTHER 4 FANS WITH 120MM (FANS)
3 x 8 DDR4 MEMORY 2400mhz (MEMORY RAM)
x1 24' Monitor 75hz
x1 18' Monitor 60hz

It suddenly drop fps and it freezes after some time. I was thinking its probably the PSU?

I got this error before i hard reset my sister's pc (i thought it would fix the problem lol)

HAPPY 1K POSTS XD
1651503548652.png
 
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Run a malware bytes scan and see if it does the trick, you don't need to pay anything just use their free trial and run a single scan.

If that doesn't work, maybe try diagnosing the memory? That seems to be the issue imo. That or it's the lack of space on your hard drive / solid state drives.
 

Leeiuum

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nvldd is a known prefix for NVIDIA's registrations within Windows, so this is definitely something caused with the GPU, and you should use DDU tool to uninstall drivers and then reinstall them with Geforce Experience.

I would however say that 3060x2 is a lot of power draw for a 500w PSU, and you should definitely look into upgrading ANYWAY because you're pretty much borderline at the limit to what your specifications are, and if you don't have VSYNC enabled then it's probably giving you a lot of unnecessary power.

My next step would be to use DDU (display driver uninstaller) to completely clean your computer from your driver, take out one of the 3060s out and reinstall the GeForce drivers, then do the steps you have taken to stress the computer. If it doesn't crash then with two it's too much power draw.

Admittedly I question why you would use 2x3060's to play on a 24 inch 75hz (or 18" 60hz) so I'm very confused, but this is what the next steps in my opinion would be.
 
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Cvul

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nvlddmkm.sys: the causes can be driver conflicts, incorrect memory timings or voltages, overheating, corrupted driver installed or faulty graphics card.

Try this:
  • Open the Start menu
  • Type this and press Enter: devmgmt.msc
  • Right click on the “Driver“, click “Uninstall Device” and follow the directions on the screen
  • Now use one of the driver update tools listed above, or download the driver from the manufacturer’s website, using whichever of these links is applicable:

 

Yohhan

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I also did some research that its possible that it will freezes the
nvldd is a known prefix for NVIDIA's registrations within Windows, so this is definitely something caused with the GPU, and you should use DDU tool to uninstall drivers and then reinstall them with Geforce Experience.

I would however say that 3060x2 is a lot of power draw for a 500w PSU, and you should definitely look into upgrading ANYWAY because you're pretty much borderline at the limit to what your specifications are, and if you don't have VSYNC enabled then it's probably giving you a lot of unnecessary power.

My next step would be to use DDU (display driver uninstaller) to completely clean your computer from your driver, take out one of the 3060s out and reinstall the GeForce drivers, then do the steps you have taken to stress the computer. If it doesn't crash then with two it's too much power draw.

Admittedly I question why you would use 2x3060's to play on a 24 inch 75hz (or 18" 60hz) so I'm very confused, but this is what the next steps in my opinion would be.
The "x2" is a spec for the gpu
1651526797845.png

Post automatically merged:

Run a malware bytes scan and see if it does the trick, you don't need to pay anything just use their free trial and run a single scan.

If that doesn't work, maybe try diagnosing the memory? That seems to be the issue imo. That or it's the lack of space on your hard drive / solid state drives.
There's still alot of space on the PC but ye ill try diagnosing and run a malware bytes scan
Post automatically merged:

nvlddmkm.sys: the causes can be driver conflicts, incorrect memory timings or voltages, overheating, corrupted driver installed or faulty graphics card.

Try this:
  • Open the Start menu
  • Type this and press Enter: devmgmt.msc
  • Right click on the “Driver“, click “Uninstall Device” and follow the directions on the screen
  • Now use one of the driver update tools listed above, or download the driver from the manufacturer’s website, using whichever of these links is applicable:

GPU isn't overheating, just did a hard reset its probably not a corrupted driver installed,
 
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