Regarding Recent Downtime (03/02/17 - 03/03/17)
- Thread starter Mick
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PebbleHost
High performance, consistent uptime and fast support. Minecraft hosting that just works.
Oh? From what I've seen it is back to normal for everyone else. Would you mind sending me a PM?
I saw some tweets yesterday about AWS being down.
It's still really slow loading for me too
Edit: Back to normal now, was having issues 10 mins ago but they appear to be fixed.
Edit: Back to normal now, was having issues 10 mins ago but they appear to be fixed.
Yea AWS had a major outage yesterday but it was only for a couple hours. After that no reported AWS instances were down. Which is why I'm asking why d3l3t3d is saying AWS has been down when it hasnt.
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Oh, okay.
The site has only been down for 2 days. If you've had any other problems please send me a PM about it.
Hi,
So. Yes there was the main public component to the AWS outage. A typo, as it now turns out. However there is no doubt in my mind that there has been some continual flow on effect that hasn't been listed. I know that the status page states that it is operating normally, but it hasn't been.
This is a graph of 5xx connection errors on our cloudfront distribution. http://prntscr.com/efiobm. In UTC.
Case in point, i just tried to login into the console again to get some data and I can't. So there is still stuff going on that I can't substantiate as their notices say that everything is good.
I have and am doing what I can to make sure everything is as it should be. I really don't do this stuff on purpose. It truly isn't fun reading the stuff that gets pushed through the SB.
So. Yes there was the main public component to the AWS outage. A typo, as it now turns out. However there is no doubt in my mind that there has been some continual flow on effect that hasn't been listed. I know that the status page states that it is operating normally, but it hasn't been.
This is a graph of 5xx connection errors on our cloudfront distribution. http://prntscr.com/efiobm. In UTC.
Case in point, i just tried to login into the console again to get some data and I can't. So there is still stuff going on that I can't substantiate as their notices say that everything is good.
I have and am doing what I can to make sure everything is as it should be. I really don't do this stuff on purpose. It truly isn't fun reading the stuff that gets pushed through the SB.
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Okay, the thing that bothers me is you continuously saying the issues are out of your hands. We have not been experiencing extremely slow speeds for 48 hours or so, it's definitely been months. It's in your hands to make the wise management decision and move services.
+1 Mick For making a post about the downtime, if this is the start of keeping us informed, then im sure alot more of us will begin to understand. I hate downtime as much as anyone (Probably more so) however if its out of your hands then there is nothing that can be done.
d3l3t3d as system admin you will get blamed for everything (Just seems to be how it is), though if you and Mick keep making posts like this, people will begin to realise that its not you that keeps "breaking for forum" and there are external factors (AWS issues, attacks, etc) at play causing downtime and other problems. Perhaps some day people will be see you as the person that fixes everything, rather then the one that causes it.
Though the one thing im unable to understand is why these problems keep happening, slowless, errors and downtimes are all something that happens multiple times a week, sometimes even daily. Im trying to keep as open mided as possible, but im not sure how problems like this happen so often. It cant be AWS all the time or you would have switched providers. If you could shed some light on that, that would be great.
At the time of posting this, the forum is been quite slow and very buggy with constant error messages.
d3l3t3d as system admin you will get blamed for everything (Just seems to be how it is), though if you and Mick keep making posts like this, people will begin to realise that its not you that keeps "breaking for forum" and there are external factors (AWS issues, attacks, etc) at play causing downtime and other problems. Perhaps some day people will be see you as the person that fixes everything, rather then the one that causes it.
Though the one thing im unable to understand is why these problems keep happening, slowless, errors and downtimes are all something that happens multiple times a week, sometimes even daily. Im trying to keep as open mided as possible, but im not sure how problems like this happen so often. It cant be AWS all the time or you would have switched providers. If you could shed some light on that, that would be great.
At the time of posting this, the forum is been quite slow and very buggy with constant error messages.
Hi Fire,
Thanks for the post, well structured and balanced. I appreciate that.
Your question around understanding, is valid and very accurate. They are not all AWS issues. I will try and list in brief what has happened. If you would like to know anything in more detail, please contact me directly.
Once we had gotten past the first month and has some stability, we had some additions to the site. The onyx plugin being the main one, and few other minor things. Due to the DDoS stuff that was also going on at the time, I was still in the process of fine tuning some of the protection mechanisms. One of the functions I was building was a rate blocker, so when onyx came along, it tipped my first rate blocker over the edge. Onyx was implemented around the 1st of Jan. 4 weeks after I had been given the job of moving and running the site. So that is what caused that issues around the first on Jan.
We have had other numerous changes between now and then that have also had their own contributing issues.
.......to be continued. Sorry I have leave, but I did want to answer your post, and will finish it off a bit later. So I will post this bit at least.
Thanks for the post, well structured and balanced. I appreciate that.
Your question around understanding, is valid and very accurate. They are not all AWS issues. I will try and list in brief what has happened. If you would like to know anything in more detail, please contact me directly.
Once we had gotten past the first month and has some stability, we had some additions to the site. The onyx plugin being the main one, and few other minor things. Due to the DDoS stuff that was also going on at the time, I was still in the process of fine tuning some of the protection mechanisms. One of the functions I was building was a rate blocker, so when onyx came along, it tipped my first rate blocker over the edge. Onyx was implemented around the 1st of Jan. 4 weeks after I had been given the job of moving and running the site. So that is what caused that issues around the first on Jan.
We have had other numerous changes between now and then that have also had their own contributing issues.
.......to be continued. Sorry I have leave, but I did want to answer your post, and will finish it off a bit later. So I will post this bit at least.
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