Rep Dispute - Let the other party provide proof.

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Aekalix

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Yes, I am aware such a thread exists, that one, however, asks to remove the complete system.

Hello all,

TL;DR below

After being disputed for every 2-year-old reputation that does not have proof attached to it I found, in my opinion, an issue in this dispute system.

I could provide proof of every transaction. Even the banned members (lost $1000+ transaction). The problem was that some of my clients left this forum. So even after providing proof to the Feedback Moderator that the deal was legit and it happened the reputation was still marked invalid because the user was inactive.

My suggestion hereby goes: Let any of the parties provide proof that a deal went right/wrong.

If the service provider can provide valid proof of the transaction, why still mark the reputation invalid only because the client has gone inactive? The deal still took place.

The only thing that would be needed to have a more balanced system is to allow feedback moderators to edit the reputation. If the service provider provides proof, they'll attach it to the reputation and then the dispute is solved. No loss of actual deals that happened anymore.

Please share your thoughts.

TL;DR: Let the service/product provider provide proof for a transaction so that the Feedback Mods can edit the proof in and the dispute is solved. This solves the issue that valid reputation gets marked invalid because a client has gone inactive.
 
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Justis

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This was already planned, as stated in the other thread I believe you’re referring to.
 

Aekalix

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This was already planned, as stated in the other thread I believe you’re referring to.
I read through the initial post which suggested removing the system and neither could I find such a concrete suggestion like this in the complete thread. But if it is, why not put the removal of such rep on hold? Currently I am fighting multiple disputes and lost a few already while I did provide proof but the user was inactive.
 
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Justis

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I read through the initial post which suggested removing the system and neither could I find such a concrete suggestion like this in the complete thread. But if it is, why not put the removal of such rep on hold? Currently I am fighting multiple disputes and lost a few already while I did provide proof but the user was inactive.
Putting it on hold would mean intentionally backlogging our support queue up to the point that the feature is added. It would also mean allowing rule violating content to continue being public.

Deleted feedback is not truly gone, it’s merely hidden. When the feature is added, feel free to bump the dispute conversation and request that it be undeleted so that you can add the evidence. We’ll be able to offer you that opportunity.
 

Mick

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At the moment I'm going through a number of suggestions, and a lot of them were created regarding the reputation updates that we published and later rescinded. We now have a system where we consider some reputation to be 'legacy' and that reputation does not count toward reputation totals, and overall I feel like now a lot of people are satisfied with this system.

There were a tonne of suggestion threads created during this time, all with very valid criticism of our updates, and I believe that the reputation system we have now is even better because of that so thank you for that.

I'll move this to denied now, along with the rest of the suggestions made on this topic at this time, thank you.
 
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