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Ore0

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I got added by a user. He stated that he wanted a Website and logo designed for him. He said he would pay me $95 for all the art and i said this is too high, so i offered $40 for the site, and $30 for all the art. He was happy about the lower price and i fought it was a lot more reasonable.

I started creating the site, to his specification. He was messaging me every 2 minutes asking for updates, even though i had just started setting up the file structure and started coding. I had done a lot of the HTML, not really started much of the CSS yet, but still the customer was being rude and asking for an update. I eventually gave in and used GyazoGif to make an animation of the website scrolling down so he could see. Obviously it had been about 20 mins and i hadn't added much text or styling. When he saw it he went absolutely mental and flipped out, saying it looked nothing like what he wanted. I stated that i hadn't added styling and he said "oh phew." Under 1 minute later, he started spamming me that he wants a refund, how he "CAN not take this anymore." He then continued to say refund me, and gave me no time to do so. He called me a scammer and how "i do not see the money.." and then "bye!" all within a minute.

He then goes on to say he wants to help with making the site, and i agree. I continue with the website for a bit longer. He then asks for my gmail, says "bye." and "your blocked.", "you rude like crazy." and removes me on Skype. He also removes my permission to look at the file he created for how he wanted the website. I don't know what to do?

I offered a 50% refund as i do in situations where the art/work isn't completed, but he hasn't replied. I did spend time on it, i also planned out the logo. He was quite rude to me, which i can take, but he wasted my time, when i have other projects i need to work on. If he doesn't want the 50% then i am just going to send it to a charity (Charity for SMA Type 1)
 
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Taiga

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Wait, so you still have all the money?
Have fun with the chargeback, or have fun with the extra party money Kappa
 

omarhachach

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I got added by a user. He stated that he wanted a Website and logo designed for him. He said he would pay me $95 for all the art and i said this is too high, so i offered $40 for the site, and $30 for all the art. He was happy about the lower price and i fought it was a lot more reasonable.

I started creating the site, to his specification. He was messaging me every 2 minutes asking for updates, even though i had just started setting up the file structure and started coding. I had done a lot of the HTML, not really started much of the CSS yet, but still the customer was being rude and asking for an update. I eventually gave in and used GyazoGif to make an animation of the website scrolling down so he could see. Obviously it had been about 20 mins and i hadn't added much text or styling. When he saw it he went absolutely mental and flipped out, saying it looked nothing like what he wanted. I stated that i hadn't added styling and he said "oh phew." Under 1 minute later, he started spamming me that he wants a refund, how he "CAN not take this anymore." He then continued to say refund me, and gave me no time to do so. He called me a scammer and how "i do not see the money.." and then "bye!" all within a minute.

He then goes on to say he wants to help with making the site, and i agree. I continue with the website for a bit longer. He then asks for my gmail, says "bye." and "your blocked.", "you rude like crazy." and removes me on Skype. He also removes my permission to look at the file he created for how he wanted the website. I don't know what to do?

I offered a 50% refund as i do in situations where the art/work isn't completed, but he hasn't replied. I did spend time on it, i also planned out the logo. He was quite rude to me, which i can take, but he wasted my time, when i have other projects i need to work on. If he doesn't want the 50% then i am just going to send it to a charity (Charity for SMA Type 1)
You can't do anything about it. He is at fault, and you have given him options. He can take one of them or not.
And you decide what to do with the 50% if he denies them. :)
 

Ore0

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That was indeed rude, he doesn't even have patient. You wasted your time .. I guess you can do the 50% refund?

Yeah i would love to give him the 50% refund, but he isn't communicating with me :/
 

Mumzel

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EDIT: removed, what i've said

oh, okay
Not if he doesn't want it/appreciates it. I've gotten money from many people who were unsatisfied customers who didn't directly expect a refund. For example I sold an alt to someone and it didn't work, and I was going to offer a new one but he kept calling me a scammer. So I kept it as the field of war was.
 

Ore0

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I'm kind of scared about him doing a charge-back. Then i will be in a very bad situation. I believe he sent the payment via Friends and Family, but he could still refund
 

thebaum64

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You did not scam him so don't worry about it. If he comes back and wants the site make it but other than that you don't even have to give a refund. The guy most likely was intending to scam or he was like 9 years old. I don't even know
 

Ore0

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You did not scam him so don't worry about it. If he comes back and wants the site make it but other than that you don't even have to give a refund. The guy most likely was intending to scam or he was like 9 years old. I don't even know
Thanks for the information! I really appreciate it!
 
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