Staff is horrible.

[Discovered]

The reputation system on this site might be a bigger joke than the staff on this site. It’s a close call. Reputation system should only be for deals, not for anything outside of a transaction for an item for another item/currency.

I know some guy shouldn't be able to neg me for bullshit that doesn't have anything to do with the deal, Like if I call him a fucking idiot because he is a fucking idiot. Then you get negged for scamming and he uses discord messages with clearly removed messages as proof a fucking joke.

 

[Bombastic]

What is your discord, i would love to see these other sites because for some reason my brain is fighting with my heart over buying a membership on this site lol

vBombastic#0352[DOUBLEPOST=1567207363][/DOUBLEPOST]

I know some guy shouldn't be able to neg me for bullshit that doesn't have anything to do with the deal, Like if I call him a fucking idiot because he is a fucking idiot. Then you get negged for scamming and he uses discord messages with clearly removed messages as proof a fucking joke.

Exactly, rep system should be transactions only.

 

[Harry]

This thread is all conjecture, so there's nothing to really reply to, nor would replying do any good in swaying your opinion of the team.

Yea I get warning points everytime I’m on basically. Staff loves to hand out warning points for no reason. They also love to go back to old rep and randomly open disputes on them. Staff must have too much time on their hands, yet they don’t deal with any scam reports

What I will say, however, is that you would be receiving warning points for knowingly violating our rules, not simply because a staff member is targeting you.

Secondly, we're not the ones who open reputation disputes. For one to be opened, the reputation must be reported by someone, be that either party to the reputation, or an entirely disconnected individual. It's simply naive to blame the team for such, as it's not us opening these disputes.

As for scam reports, the backlog has dramatically dropped due to Capaldi's addition into the role, and so has backlog in other areas of the site, such as resource approvals, support request, etc.

Most of us still have jobs, full-time education, apprenticeships, etc, meaning we certainly don't have too much time on our hands. Such time is diminished when replies like this have to be made, due to misinformation being spread.

 

[Bombastic]

This thread is all conjecture, so there's nothing to really reply to, nor would replying do any good in swaying your opinion of the team.


What I will say, however, is that you would be receiving warning points for knowingly violating our rules, not simply because a staff member is targeting you.

Secondly, we're not the ones who open reputation disputes. For one to be opened, the reputation must be reported by someone, be that either party to the reputation, or an entirely disconnected individual. It's simply naive to blame the team for such, as it's not us opening these disputes.

As for scam reports, the backlog has dramatically dropped due to Capaldi's addition into the role, and so has backlog in other areas of the site, such as resource approvals, support request, etc.

Most of us still have jobs, full-time education, apprenticeships, etc, meaning we certainly don't have too much time on our hands. Such time is diminished when replies like this have to be made, due to misinformation being spread.

Don’t reply to this, simple as that. If Eclipse is handling most of the reports then that’s great. What about the 128 other staff?

 

[Justis]

Don’t reply to this, simple as that. If Eclipse is handling most of the reports then that’s great. What about the 128 other staff?

Staff members are assigned to the roles that they are suited for and trusted to handle correctly.
The majority of our staff team aren’t scam resolvers, and so they cannot moderate scam reports. That is why you don’t see them handling them. They are, instead, handling things which are less public, such as the hundreds of moderation reports made every day, or the several dozens of support requests.

 

[Bombastic]

Staff members are assigned to the roles that they are suited for and trusted to handle correctly.
The majority of our staff team aren’t scam resolvers, and so they cannot moderate scam reports. That is why you don’t see them handling them. They are, instead, handling things which are less public, such as the hundreds of moderation reports made every day, or the several dozens of support requests.

So why are there so many staff and so little scam resolvers? If the biggest problem is scam reports then why have so many useless roles? Why aren’t there just “staff” roles in general. Would be way better than having some staff do everything and some staff do nothing.

 

[Justis]

So why are there so many staff and so little scam resolvers? If the biggest problem is scam reports then why have so many useless roles? Why aren’t there just “staff” roles in general. Would be way better than having some staff do everything and some staff do nothing.

I believe you’re severely underestimating the importance of the rest of our staff team’s positions.
New scam reports only average about 8 per day, whereas normal moderation reports average in the hundreds.
To say that the rest of the staff team isn’t doing anything is so far from the truth, it must be corrected.

You don’t see the work they’re doing until you’re the one being warned, and so maybe that leads to more negative feelings towards the moderation team, but I assure you, their role is indispensable to the site’s ability to stay afloat.
Moreover, there are only 15 scam reports unassigned at the moment. There is nearly no backlog.
Whereas with moderation reports, there are nearly six hundred. That’s just due to how many are submitted every day.
Moving our moderators to the scam resolver position does not seem to be the wisest choice.

The reason we have chat mods and feedback mods is to help alleviate as much of the massive workload that this site generates as possible, off of our moderators, while the chat mods and feedback mods continue to learn through experience, how to be a suitable staff member for our platform. They are doing that very successfully, might I add. When they have been thoroughly trained, and can be trusted with more responsibility, more responsibility will be given to them, and they will join the upper ranks of our staff team. They were all added with the hope and expectation that they will eventually fill those higher positions.

 

[Venture]

I believe you’re severely underestimating the importance of the rest of our staff team’s positions.
New scam reports only average about 8 per day, whereas normal moderation reports average in the hundreds.
To say that the rest of the staff team isn’t doing anything is so far from the truth, it must be corrected.

You don’t see the work they’re doing until you’re the one being warned, and so maybe that leads to more negative feelings towards the moderation team, but I assure you, their role is indispensable to the site’s ability to stay afloat.
Moreover, there are only 15 scam reports unassigned at the moment. There is nearly no backlog.
Whereas with moderation reports, there are nearly six hundred. There’s just due to how many are submitted every day.
Moving our moderators to the scam resolver position does not seem to be the wisest choice.

The reason we have chat mods and feedback mods is to help alleviate as much of the massive workload that this site generates as possible, off of our moderators, while the chat mods and feedback mods continue to learn through experience, how to be a suitable staff member for our platform. They are doing that very successfully, might I add. When they have been thoroughly trained, and can be trusted with more responsibility, more responsibility will be given to them, and they will join the upper ranks of our staff team. They were all added with the hope and expectation that they will eventually fill those higher positions.

Those 600 Reports can be completed within 2.5hours, even 2hours. Scam Reports are made eight/day, but only what 1-2 at most are being resolved a day? Some SRs aren't being bumped, and the people responded to it week+ ago.

 

[Bombastic]

Those 600 Reports can be completed within 2.5hours, even 2hours. Scam Reports are made eight/day, but only what 1-2 at most are being resolved a day? Some SRs aren't being bumped, and the people responded to it week+ ago.

My point exactly.

 

[Kram]

Those 600 Reports can be completed within 2.5hours, even 2hours. Scam Reports are made eight/day, but only what 1-2 at most are being resolved a day? Some SRs aren't being bumped, and the people responded to it week+ ago.

Being resolved as in closed? If you mean closed then there are some days that 4 get closed but there are others that 10-15 get closed. Those 600 reports aren't just simple "please delete this post" reports. They consist of reputation reports, some resource reports are there too, etc. Reputation reports are similar to scam reports in a sense that you cannot do too many of them at once because they are a commitment to the report and aren't a resolve/reject. There is also support requests to consider that staff has to do which is for all positions.

 

[utaninja]

I don’t usually respond to these but I’m in that kind of mood. Let’s do this.

Who else agrees? I think this site is slowly dying. The amount of 2015-2016 users left is probably under 100. Staff picks sides and doesn’t do anything to actually help the site. This site is an absolute joke of a site now.

First off, obviously users that were from 2015-2016 are going to be less then now. Because the site is growing.

“Staff pick sides and doesn’t do anything to actually help the site”
Do you understand the mass quantities staff have to do on a daily basis. Every single resource has been reviewed in depth, every report looked over and responded to, every dispute having a custom message. Yes, there could be improvements. Nobody said otherwise.

Yea I get warning points everytime I’m on basically. Staff loves to hand out warning points for no reason. They also love to go back to old rep and randomly open disputes on them. Staff must have too much time on their hands, yet they don’t deal with any scam reports

You do realize staff don’t get paid more by giving warning points. If anything they lose time by going through the warning process.

“They love to go back to old rep and randomly open disputes”
What are you even saying? Literally staff don’t do that. USERS do that. Staff just go through the reports.

- staff have to much time on their hands
So if we’re doing disputes that’s bad because that means we have time on our hands and we should be doing scam reports. Just re-read your sentence like five times my dude. Absolutely does not make sense.

Ong, this site is an absolute trash can of a site. Not a single staff on here deserves staff. Not only that but didn’t some staff scam out $1000s and they tried to hide it? BucketOfSloths

No. No. And no.

I come on this site twice a week at most, everytime I come on I see a new staff. Always some kid I’ve never even heard of.

Didn't you and every other single person on the site complain about not being enough staff. Now you are complaining about not knowing staff. Like what the fuck.

As a 2015 member I seen MCM in its prime. Back when 1 person scammed per week. Back when the site was actually fun to use. Now it’s the “scam central” for anybody looking to get a quick $100 by making a new alt every week. Staff just doesn’t do anything about it.

What would you suggest about doing something about scamming? We definitely don’t give a shit.

Admitting to ban evasion? I'm not sure about how it works but I'm pretty sure ironically thats bannable :rofl:

Everyone complains that we jump to conclusions and can’t take a joke but your all constantly complaining that we don’t do anything.

There’s so many staff that there should be no reason any report takes longer than 24 hours. A lot of staff throw warning points or restrictions for no reason.

This ones good, no logic. How does this make sense? Why would we do that?
Do you even realize how many reports staff get daily?

I would not be surprised if someone made a competitor site lol, in my opinion i only think MC Market is leading in this field because they have a nice site, that is all, all these other sites (i will not name due to warnings...) look like they are using 2016 enjin lmao.

There’s been dozens of competitor sites. They all died out though.

No MCM is not leading at all. There are 2 competitor sites that have nothing to do with Minecraft but already have better “Minecraft” marketplaces. I got a 35 point warning for saying the initials of one of those sites before tho lmao.

Read the rules. If you don’t agree with the rules, suggest a change.

The reputation system on this site might be a bigger joke than the staff on this site. It’s a close call. Reputation system should only be for deals, not for anything outside of a transaction for an item for another item/currency.

Being resolved as in closed? If you mean closed then there are some days that 4 get closed but there are others that 10-15 get closed. Those 600 reports aren't just simple "please delete this post" reports. They consist of reputation reports, some resource reports are there too, etc. Reputation reports are similar to scam reports in a sense that you cannot do too many of them at once because they are a commitment to the report and aren't a resolve/reject. There is also support requests to consider that staff has to do which is for all positions.

To add to this, let’s give a example.

Someone reported a comment on a thread for 1.6
Thread violates 1.6 > delete thread > create a warning pm with evidence > deal with the flame war he’s starting > deal with the support request claiming abuse until Justis shuts him down

Deletes comment > etc >

It all adds up.

 

[Bombastic]

I don’t usually respond to these but I’m in that kind of mood. Let’s do this.

First off, obviously users that were from 2015-2016 are going to be less then now. Because the site is growing.

“Staff pick sides and doesn’t do anything to actually help the site”
Do you understand the mass quantities staff have to do on a daily basis. Every single resource has been reviewed in depth, every report looked over and responded to, every dispute having a custom message. Yes, there could be improvements. Nobody said otherwise.


You do realize staff don’t get paid more by giving warning points. If anything they lose time by going through the warning process.

“They love to go back to old rep and randomly open disputes”
What are you even saying? Literally staff don’t do that. USERS do that. Staff just go through the reports.

- staff have to much time on their hands
So if we’re doing disputes that’s bad because that means we have time on our hands and we should be doing scam reports. Just re-read your sentence like five times my dude. Absolutely does not make sense.

No. No. And no.

Didn't you and every other single person on the site complain about not being enough staff. Now you are complaining about not knowing staff. Like what the fuck.

What would you suggest about doing something about scamming? We definitely don’t give a shit.

Everyone complains that we jump to conclusions and can’t take a joke but your all constantly complaining that we don’t do anything.

This ones good, no logic. How does this make sense? Why would we do that?
Do you even realize how many reports staff get daily?

There’s been dozens of competitor sites. They all died out though.

Read the rules. If you don’t agree with the rules, suggest a change.


To add to this, let’s give a example.

Someone reported a comment on a thread for 1.6
Thread violates 1.6 > delete thread > create a warning pm with evidence > deal with the flame war he’s starting > deal with the support request claiming abuse until Justis shuts him down

Deletes comment > etc >

It all adds up.

Ok I don’t normally respond when someone sends me 2 pages of a response, but if you think imma read you’re whole response, I’m not. You obviously pick sides with staff which is great. Mick isn’t gonna give u staff, don’t kiss up too much bud.

 

[rekt]

First off, obviously users that were from 2015-2016 are going to be less then now. Because the site is growing.
[/QUOTE]
I'm a little tard baby, but just saying your point that less 2015-6 players are active is because the site is growing isn't completely accurate. If you were to say that the percentage of who was a player from 2015-6 is less than it was because it's growing then it'd be true. Some of your original base members quitting isn't something necessarily bad if the site is growing, but it isn't good either (depending on how you look at it). If you were to stick to the original basis of this site and that a majority of the original people have left due to it not upkeeping what they thought the values were then that is bad, but if you think more players=good and it doesn't matter who or when they joined then it's good, but players are less inclined to stay and obviously aren't.

“Staff pick sides and doesn’t do anything to actually help the site”
Do you understand the mass quantities staff have to do on a daily basis. Every single resource has been reviewed in depth, every report looked over and responded to, every dispute having a custom message. Yes, there could be improvements. Nobody said otherwise.

You sort of avoided half of his statement. You didn't really deny or accept it. This doesn't really show anything, but people can get conclusions if you avoid certain answers and just say you're busy.
I honestly think if people have hard feelings that staff are bad on here then Mick himself needs to figure it out with input from the community since continuous arguement back and forth in threads is just obnoxious. Everytime I come back to this site I just see staff bad or something else and it really just reminds me why I left.

 

[Lotus]

I honestly think if people have hard feelings that staff are bad on here then Mick himself needs to figure it out with input from the community since continuous arguement back and forth in threads is just obnoxious. Everytime I come back to this site I just see staff bad or something else and it really just reminds me why I left.

It’s an interesting conundrum where people who have violated the rules to harm our community will create threads such as this to strike back the moment they are punished, which is exactly the case here. There are only a couple people who are negatively talking about the staff team here, supporting each other with validation bias, but I doubt they represent the whole community. A whole thread only brings excessive attention and makes it feel like a much bigger deal than it should be.

People will vent about the situation when they harbour negative emotions, but should you hold anything positive to say about the staff team, the standard response would be :

Ok I don’t normally respond when someone sends me 2 pages of a response, but if you think imma read you’re whole response, I’m not. You obviously pick sides with staff which is great. Mick isn’t gonna give u staff, don’t kiss up too much bud.

It’s highly unlikely for someone make a whole thread supporting the staff team, rather than bashing it for these very accusations above.

For every report we approve or reject, one party will be happy, the other one will not.
We’re enforcing our policies to protect our community, but there will always be those who don’t like such policies and that sparks this conflict.

My point being, yes there are certain issues with the staff team, but no, I don’t believe it justifies us as a bad team consisting of self interested individuals. Far from it, considering moderating MCM willingly means knowingly dealing with certain users’ hate, but yet still help them should a situation arise through reports or otherwise.
We’ve improved tremendously over the past year, growing our staff roster efficiently as possible to try to ensure that our users have to wait less for us to clear backlog. There have been demotions, there have been promotions. That’s proof of performance, not proof of a lazy staff team achieving nothing.

If this site did end up having a massive downfall then I guarantee you there going to sell there user database lmao

Don’t make such accusations. That’s just immoral behaviour and it saddens me to know that’s what your perception is of the staff team.

 

[bt2S5NpQVjX9yGNKJ]

utaninja

"Everyone complains that we jump to conclusions and can’t take a joke but your all constantly complaining that we don’t do anything."

Ironically, that has less to do with what I said than if you just didn't respond.

 

[Violet]

Yikes this is an endless conversation lmao