Staff/Support Team Needed

[Aqua]

Hi,

I am searching for Staff/Support for my new service.

Please follow this template and email me your application.

- Username:

- Gender:

- Age:

- Country/State of Residence:

- Timezone:

- Available time to be dedicated:

- Previous Experience:

- Known Aspects that can help with us choosing you:

- Will to sign a contract:

- Available to be on call incase of emergency:

- Ability to work in groups:

- Showing dedication to this, and not just doing it for the role:

- Showing passion and support, not always being mad at customers:

- Things you do outside of Discord (please don't be too personal):

- Things that you like to do:

- Something that makes you shine outside of everyone else:



We have 2 different spots available.

Staff - Access to client data (ex. Name, Email and services)
Support - Access to tickets, and chats. Nothing else.


Staff is required to sign a NDA (non-disclosure agreement) to protect company & client data.

Support is not required to sign a NDA (non-disclosure agreement) as you will not be accessing company & client data.


Regards signing a contract, if you are under the legal age in your country, your parents will have to cosign for you. Please take that into accountability. This is a unpaid job currently, but will soon become a paid job.


Something nice, but not required:

- Basic Knowledge of Windows & Linux (Preferably CentOS)
- Knowledge on WHMCS
- Knowledge of HTML/CSS, PHP, Docker, etc.


Please feel free to email me your application to "[email protected]", with the title of "Central Staff Application - MCM". <- Please make sure to use the correct title, as I will be reading those first.

 

[Sullybash12]

Hi,

I am searching for Staff/Support for my new service.

Please follow this template and email me your application.

- Username:

- Gender:

- Age:

- Country/State of Residence:

- Timezone:

- Available time to be dedicated:

- Previous Experience:

- Known Aspects that can help with us choosing you:

- Will to sign a contract:

- Available to be on call incase of emergency:

- Ability to work in groups:

- Showing dedication to this, and not just doing it for the role:

- Showing passion and support, not always being mad at customers:

- Things you do outside of Discord (please don't be too personal):

- Things that you like to do:

- Something that makes you shine outside of everyone else:



We have 2 different spots available.

Staff - Access to client data (ex. Name, Email and services)
Support - Access to tickets, and chats. Nothing else.


Staff is required to sign a NDA (non-disclosure agreement) to protect company & client data.

Support is not required to sign a NDA (non-disclosure agreement) as you will not be accessing company & client data.


Something nice, but not required:

- Basic Knowledge of Windows & Linux (Preferably CentOS)
- Knowledge on WHMCS
- Knowledge of HTML/CSS, PHP, Docker, etc.


Please feel free to email me your application to "[email protected]", with the title of "Central Staff Application - MCM". <- Please make sure to use the correct title, as I will be reading those first.

very professional your email is

 

[Mason.]

Wouldn't support need client data to ensure they fulfill their duties correctly?

 

[Aqua]

Regarding my email HandyHosts & Sullybash12 - I've had that email for about a year now, and I purchased a year of GSuite for it aswell. Might as well use it.

I'll go ahead and change it to my business email.[DOUBLEPOST=1604358645][/DOUBLEPOST]

Wouldn't support need client data to ensure they fulfill their duties correctly?

Regarding this, there would be questions through tickets that don't need access to client data, such as common fixes for problems customers are having, such as "How do I connect to my VPS", etc. Regarding it, I might change it in the future, but this is how I want to run it right now.

 

[madsiv]

How soon will it be paid?

As I'm currently without a job nor education until Summer next year. So would need to be able to make some sort of living, every little income will be beneficial

 

[Aqua]

Please contact me via Discord: aqua#1337