So I had rented 3 servers from Shockbyte, a 1 GB, a 2GB, and a 5GB, and my 1 GB was a Bungee server. I decided I wanted to change it from the default "hosted by Shockbyte" logo and so I changed it. I think the first time I used a faulty one that didn't meet within the specifications, so it did nothing, and I let it be. The next time, I had a server icon I had made and so I stopped the server, dropped it in, deleted the old one, renamed it, and started the server. Then I start to get weird logs that are attached.
I wiped the server about 3 times, and finally I made a ticket with Shockbyte about the issue, on High priority. 6 hours passed, nothing. I get it, it was late in EST, so I decided to do their $3 Fast Track option that "pushes it to the front of the queue and alerts all staff agents". I was getting pretty desperate, mostly because I was in a meeting with a couple new admins I had brought on and I needed them on the server so I could give them their admin ranks. Alas, nothing.
Just from the looks of the logs, it seems like tha actual hard drive had run out of space! Wonderful!
As I'm writing this, about ~20 hours later with another post I added on the ticket, 0 response that would indicate that Shockbyte's support is alive. So at the end of the day kids, here's your lesson:
Don't change your server's icon with crappy budget hosts.
I kept my other two servers on Shockbyte, cancelled the 1GB Bungee one, and switched over to BisectHosting, who had my server up pretty quickly (fun fact: When I first bought my Shockbyte server I had to contact support to get it working because apparently "there was an error"). I transferred all my SQL stuff over, and I'm pretty impressed by the raw hardware and panel increase for just $.50 more. Of course, I could probably have a worse issue with BisectHosting 2 months down the line but eh. So far, so good.
Log Thumbnails (full thing in attachments):
I wiped the server about 3 times, and finally I made a ticket with Shockbyte about the issue, on High priority. 6 hours passed, nothing. I get it, it was late in EST, so I decided to do their $3 Fast Track option that "pushes it to the front of the queue and alerts all staff agents". I was getting pretty desperate, mostly because I was in a meeting with a couple new admins I had brought on and I needed them on the server so I could give them their admin ranks. Alas, nothing.
Just from the looks of the logs, it seems like tha actual hard drive had run out of space! Wonderful!
As I'm writing this, about ~20 hours later with another post I added on the ticket, 0 response that would indicate that Shockbyte's support is alive. So at the end of the day kids, here's your lesson:
Don't change your server's icon with crappy budget hosts.
I kept my other two servers on Shockbyte, cancelled the 1GB Bungee one, and switched over to BisectHosting, who had my server up pretty quickly (fun fact: When I first bought my Shockbyte server I had to contact support to get it working because apparently "there was an error"). I transferred all my SQL stuff over, and I'm pretty impressed by the raw hardware and panel increase for just $.50 more. Of course, I could probably have a worse issue with BisectHosting 2 months down the line but eh. So far, so good.
Log Thumbnails (full thing in attachments):
Attachments
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