I see so many people complaining about slow support ticket replies. So I figured I would make a suggestion. I'm not fully sure how the staff team does support tickets if its all fair game and they pick which ones they want or not. To me a support ticket that has not been replied to with in 3 days or less is unreasonable. Even if the issue was resolved with in that time it should still be replied to. I myself have had ticket open since the 21st and has gotten no responds. I'm suggesting that staff comes up with different achievements to meet. For example see who can reply to the most tickets in a month. Which ever staff member that reaches the most replied tickets is given a reward. Rewards should be decided by Mick and the staff team. I also suggest that staff comes up with different was to encourage them self's and really strive to reply to support tickets in a faster manner.
- Type
- Suggestion
- Status
- Denied
Banned forever. Reason: Scamming (https://builtbybit.com/threads/kylew-scam-report.269383/, https://builtbybit.com/threads/kylew-scam-report.270129/)
