This is a huge problem (MCM Scam Reports)

[Badger]

So I went to the scam reports section to see how the work was going and was stunned to see the amounts of threads open. Justis is doing a great job, not going to take away from him at all. He's really stepping up. Here's my problem. If just Justis can do all this work at one time and M6Gaming and Lion are capable of only a few reports per day... Wait Wait Wait. My bad. More like per few weeks...

Can we just hire Justis to do it or others who are more capable and can keep the scam reports as active as this?... That picture is literally the whole page on my browser long... If we had 2 Justis s, then the scam reports would be done in no time.

 

[BOOP]

M6: Let me reply to 1 report a day
Lion: I'm new, I am doing my best... but don't hate on me I'm M6's brother

Justis: You're all bad, I got this.

 

[Sentiinel]

To be honest, I didn't even notice when Lion was hired because he didn't do anything...

 

[Oreo]

They should hire me

 

[Justis]

As I said in shoutbox; there is no "second Justis R".

I'm not a teenager, I don't attend college, and MC-Market is my full time and only job.
I've been a member of staff on MC-Market for several years, and with the unnatural amount of time I am physically capable of spending on MC-Market, and my administrative view, I've grown exceedingly accustomed to the site, the community, taking up and adapting quickly to sudden responsibility, and our policies, of which I myself largely contributed to the creation of.

The rest of our current staff have lives. They have school, they might even have other jobs.
Any potential staff candidate you could think of adding to the team has also not had nearly the same experience.

There's a reason why myself specifically was introduced to scam reports, and it has nothing to do with M6Gaming or Lion being incompetent.

It's best not to use me as any sort of basis for comparison. As arrogant as that sounds.
Being a staff member has and is simply my entire life, and that's an unreasonable thing to expect from anyone.

Additionally, M6Gaming and Lion have gotten through hundreds of moderated posts spreading throughout the entire scam report section the past few days, and that contribution, and the advice to the thread creators they've provided has allowed me to quickly accept most of the scam reports I've approved.
I've only touched a fraction of the scam reports they've been preparing and assisting in. The only difference is, I made them public.

 

[BOOP]

As I said in shoutbox; there is no "second Justis R".

I'm not a teenager, I don't attend college, and MC-Market is my full time and only job.
I've been a member of staff on MC-Market for several years, and with the unnatural amount of time I am physically capable of spending on MC-Market, and my administrative view, I've grown exceedingly accustomed to the site, the community, taking up and adapting quickly to sudden responsibility, and our policies, of which I myself largely contributed to the creation of.

The rest of our current staff have lives. They have school, they might even have other jobs.
Any potential staff candidate you could think of adding to the team has also not had nearly the same experience.

There's a reason why myself specifically was introduced to scam reports, and it has nothing to do with M6Gaming or Lion being incompetent.

It's best not to use me as any sort of basis for comparison. As arrogant as that sounds.
Being a staff member has and is simply my entire life, and that's an unreasonable thing to expect from anyone.

Additionally, M6Gaming and Lion have gotten through hundreds of moderated posts spreading throughout the entire scam report section the past few days, and that contribution, and the advice to the thread creators they've provided has allowed me to quickly accept most of the scam reports I've approved.
I've only touched a fraction of the scam reports they've been preparing and assisting in. The only difference is, I made them public.

They haven't replied to any post in multiple days. M6's last post was SUNDAY.

 

[Badger]

As I said in shoutbox; there is no "second Justis R".

1) I'm not a teenager, I don't attend college, and MC-Market is my full time and only job.
I've been a member of staff on MC-Market for several years, and with the unnatural amount of time I am physically capable of spending on MC-Market, and my administrative view, I've grown exceedingly accustomed to the site, the community, taking up and adapting quickly to sudden responsibility, and our policies, of which I myself largely contributed to the creation of.

2) The rest of our current staff have lives. They have school, they might even have other jobs.
Any potential staff candidate you could think of adding to the team has also not had nearly the same experience.

3) There's a reason why myself specifically was introduced to scam reports, and it has nothing to do with M6Gaming or Lion being incompetent.

4) It's best not to use me as any sort of basis for comparison. As arrogant as that sounds.
Being a staff member has and is simply my entire life, and that's an unreasonable thing to expect from anyone else.

5) Additionally, M6Gaming and Lion have gotten through hundreds of moderated posts spreading throughout the entire scam report section the past few days, and that contribution, and the advice to the thread creators they've provided has allowed me to quickly accept most of the scam reports I've approved.
I've only touched a fraction of the scam reports they've been preparing and assisting in. The only difference is, I made them public.

1) Okay that's great. It still doesn't change my point. It doesn't need to be a Justis. I was using you as an example. I'm fairly sure there are other users on here who are not a brother of M6 who can do the same amount of work you had done.

2. I never said they don't have lives? Do you hear yourself with that statement "Any potential staff candidate you could think of adding to the team has also not had nearly the same experience". Lion literally had no experience and you guys hired him cause he's M6's brother. If you're gonna make that argument, then don't get contradicting...

3. Actually it was, Mick even stated it was because the workload was heavy and wasn't being caught up by them. I can find that post if you need me to.

4. We don't need it to be their whole life, but I know plenty of users on this site who have enough time to do a similar amount of workload to what you produced today.

5. LOL, everyone here knows that's not even true, you can see a user's latest activity and he has not been active since Sunday. If you staff (Mick and you want to say things like that, then you must start providing proof since there's none in the scam reports section)...[DOUBLEPOST=1523586454][/DOUBLEPOST]

They haven't replied to any post in multiple days. M6's last post was SUNDAY.

Just emphasizing my point in #5

 

[Justis]

1) Okay that's great. It still doesn't change my point. It doesn't need to be a Justis. I was using you as an example. I'm fairly sure there are other users on here who are not a brother of M6 who can do the same amount of work you had done.

I've spent seven hours on MC-Market activities today.
The seven hours is not when I got online until now, that's exact app activity and urls associated with MC-Market tracking.
http://timingapp.com/
Meaning any time I leave to use the bathroom, refill my coffee, or respond to someone on Skype, that activity is not tracked. Even if I leave MCM to look at a printscrn someone sent me as scam report evidence, that is not tracked.

That's a lot of time to spend online and on MC-Market specifically and with potentially related activities not even included in.
That considered along side the fact that I've had years of staff experience and experience as a high ranking staff member capable of taking responsibility for my actions and decisions which allow me to work faster, leaves me very much doubting there are other users on this site that would be able to approve as many scam reports, and handle them with the knowledge, experience, and satisfaction that we expect and require from our staff on each individual task.

2. I never said they don't have lives? Do you hear yourself with that statement "Any potential staff candidate you could think of adding to the team has also not had nearly the same experience". Lion literally had no experience and you guys hired him cause he's M6's brother. If you're gonna make that argument, then don't get contradicting...

Lion was added because our current staff team have their hands full with other moderation responsibilities, or are very new to the team; and due to Lion's proximity and well established communication with M6 as and his existing knowledge of M6's practices in scam reports, was the member with the most trust in not making uninformed decisions and the member with the most faith in being able to be quickly trained the rest of the way to M6's practices in scam reports.

3. Actually it was, Mick even stated it was because the workload was heavy and wasn't being caught up by them. I can find that post if you need me to.

The workload is heavy due to the backlog, but that doesn't make them incompetent in their roles, that means help should be considered until the backlog is down, and help was considered, that's why I'm assisting.

4. We don't need it to be their whole life, but I know plenty of users on this site who have enough time to do a similar amount of workload to what you produced today.

Refer to my response to your first point.
Admittedly, I also spend other time being a normal staff member, and not just a scam resolver. So the growing seven hours I spent today is not strictly on scam reports, (I've spent a few minutes on this thread, for example) but it is also too optimistic to assume that anyone without training as a staff member would be able to take on more than a few scam reports without having too much responsibility placed on them.
To be quite blunt; I wouldn't and don't trust anyone new in that section to assign themselves that much responsibility.
There are far too many very simple mistakes to make, and way too much to know about the site for me to trust any normal person simply jump into a high ranking position.
That's not pessimism, that's proper recollection of the introduction of all of our chat mods and escalation of scale into the scam reports section. I myself made significant errors when I was first introduced into the staff team.

5. LOL, everyone here knows that's not even true, you can see a user's latest activity and he has not been active since Sunday. If you staff (Mick and you want to say things like that, then you must start providing proof since there's none in the scam reports section)...[DOUBLEPOST=1523586454][/DOUBLEPOST]
Just emphasizing my point in #5

You cannot see latest activity when that activity is hidden from public view, such as in trash, unapproved threads, or in private conversation.
I'm not going to leak M6 or Lion's non-public posts at my own discretion, but they were both active and performing their duties on in non-public threads on Tuesday. They it's also my understanding that they were active in private conversations in the days since then, but I have no way of verifying this without being in those conversations.

EDIT: Going to sleep now; 11 hours and 40 minutes spent on MC-Market today.

 

[Badger]

I've spent seven hours on MC-Market activities today.
The seven hours is not when I got online until now, that's exact app activity and urls associated with MC-Market tracking.
http://timingapp.com/
Meaning any time I leave to use the bathroom, refill my coffee, or respond to someone on Skype, that activity is not tracked. Even if I leave MCM to look at a printscrn someone sent me as scam report evidence, that is not tracked.

That's a lot of time to spend online and on MC-Market specifically and with potentially related activities not even included in.
That considered along side the fact that I've had years of staff experience and experience as a high ranking staff member capable of taking responsibility for my actions and decisions which allow me to work faster, leaves me very much doubting there are other users on this site that would be able to approve as many scam reports, and handle them with the knowledge, experience, and satisfaction that we expect and require from our staff on each individual task.


Lion was added because our current staff team have their hands full with other moderation responsibilities, or are very new to the team; and due to Lion's proximity and well established communication with M6 as and his existing knowledge of M6's practices in scam reports, was the member with the most trust in not making uninformed decisions and the member with the most faith in being able to be quickly trained the rest of the way to M6's practices in scam reports.


The workload is heavy due to the backlog, but that doesn't make them incompetent in their roles, that means help should be considered until the backlog is down, and help was considered, that's why I'm assisting.


Refer to my response to your first point.
Admittedly, I also spend other time being a normal staff member, and not just a scam resolver. So the growing seven hours I spent today is not strictly on scam reports, (I've spent a few minutes on this thread, for example) but it is also too optimistic to assume that anyone without training as a staff member would be able to take on more than a few scam reports without having too much responsibility placed on them.
To be quite blunt; I wouldn't and don't trust anyone new in that section to assign themselves that much responsibility.
There are far too many very simple mistakes to make, and way too much to know about the site for me to trust any normal person simply jump into a high ranking position.
That's not pessimism, that's proper recollection of the introduction of all of our chat mods and escalation of scale into the scam reports section. I myself made significant errors when I was first introduced into the staff team.


You cannot see latest activity when that activity is hidden from public view, such as in trash, unapproved threads, or in private conversation.
I'm not going to leak M6 or Lion's non-public posts at my own discretion, but they were both active and performing their duties on in non-public threads on Tuesday. They it's also my understanding that they were active in private conversations in the days since then, but I have no way of verifying this without being in those conversations.

I'm not gonna take my time and respond to each part again because you practically just repeated yourself all over again. Enough with the excuses and claiming that you all are better than the rest. It's pathetic. Literally claiming you wouldn't trust a person for scam reports, but you hired a staff member's younger brother because he refused to have anyone else. That's just pathetic, especially if they still can't produce a good enough workflow. I mean, what workflow would you expect from family members who have practically the same life... Lion started as a scam reporter right off the bat and had no posts even on the site... This argument is pitiful. It's just another huge post with excuses and no backing evidence.

 

[Jack]

I remember times when I was mod and the moderation queue would have over 300 reports (and we had about 3 other mods only doing a handful here and there), so I would bang out 50 in one sitting. I also remember similar times when I would be indisposed and other mods (Doge mostly tbh) would be doing the majority of the reports.
Basically, there's going to be times where some staff step up and do a lot of the work. For the longest time that was M6 doing the scam reports. I'm not surprised there has been a rotation in who is doing them (Lion and Justis). You can't do it forever - it's not like working for MC-Market is anywhere near as lucrative or fun as full-time employment, considering when I was around doing reports would get you $5-$10/hr, just barely minimum wage (depending on your efficiency, and not to mention the hours spent responding to trolls who are just trying to waste your time).
It's clear that getting things done in a timely manner is not Mick's top priority for MC-Market, and you can't force him to hire more staff because it's impossible to know who you can trust (why they ever promoted Ew though I have no idea). You just have to deal with what you've got and if it takes a month to get your scam report resolved then so be it.

 

[y0jJJyeDYzRTYomFX]

I don't think the priority of scam reports are getting them done, but rather to do them right.

Someone in the shoutbox said earlier that they'd rather have people falsely banned than having scammers on the loose. I disagree wholeheartedly. I'm mentioning this since a lot of people are talking about M6's and Lion's inactivity and specifically Lion's lack of experience. However, as Justis R has already said above:

Lion was added because our current staff team have their hands full with other moderation responsibilities, or are very new to the team; and due to Lion's proximity and well established communication with M6 as and his existing knowledge of M6's practices in scam reports, was the member with the most trust in not making uninformed decisions and the member with the most faith in being able to be quickly trained the rest of the way to M6's practices in scam reports.

We can clearly see that Lion has already had a head start by having a close relationship with M6 so that will definitely help speed up the training process and the community can trust them to do their job.

I'm not gonna take my time and respond to each part again because you practically just repeated yourself all over again. Enough with the excuses and claiming that you all are better than the rest. It's pathetic. Literally claiming you wouldn't trust a person for scam reports, but you hired a staff member's younger brother because he refused to have anyone else. That's just pathetic, especially if they still can't produce a good enough workflow. I mean, what workflow would you expect from family members who have practically the same life... Lion started as a scam reporter right off the bat and had no posts even on the site... This argument is pitiful. It's just another huge post with excuses and no backing evidence.

I disagreed not because I have an opinion that is against you, but because I don't agree with the way you're approaching this topic. You questioned M6 and Lion's inactivity and you saw that Justis R is capable of being much more productive and can get more things done. Justis R explained that it's because he has more time on MC-Market and it's his full-time job, yet you claimed that Justis is bragging. I don't see how Justis is showing off but him pointing out the actual workload of someone working full-time.

He even went further and explained why Lion was picked, but you still insisted that Lion was hired solely because M6 refused to have anyone else. and keep on throwing insult around saying he's pathetic. There's no point in having a conversation or arguing if you've already got all those facts stuck in your mind, repeating over and over again, that:

• Lion's position is unjust, he got it from his brother.
  
• M6Gaming and Lion are both lazy.
  
• Someone else would've done a better job than M6Gaming and Lion.

It's like asking a question while expecting an answer you knew, then question the person of their integrity because their answer is different than yours. Then blaming them for not providing hard-evidence when it's an experience based question.

 

[Ivain]

To give people an idea on how much 7 hours of direct activity on MCM is, that's nearly twice the amount that I'm actually active on this site.

 

[John]

Someone in the shoutbox said earlier that they'd rather have people falsely banned than having scammers on the loose.

Hey I was that idiot that said that. Let me give my thought on this situation real quick.

Yes, ideally M6 and lion would be more active to say the least. However if it came down to it, yes I would be ok with having somebody falsely banned, lets say once per month, in order to keep this website how it used to be. I believe it was in late 2016 where I opened a scam report, and not only was it accepted within a day but the user was banned the next day. If we could have the process be that quick and simple, yes I would be fine with seeing a false ban every month for a mistake being made. I am sure people on here get false banned either way, but they repeal.

it's also my understanding that they were active in private conversations in the days since then, but I have no way of verifying this without being in those conversations.

First of all, amazing job with the scam reports. Second if users are active in private conversations, it says in last activity (user) was engaged in private conversation (amount of time) ago, not hate simply trying to help.

You just have to deal with what you've got and if it takes a month to get your scam report resolved then so be it.

Man you were a great staff member, sad that lots of the old staff quit. Nonetheless, I understand what you are saying, that is how life is and while it sucks you just have to deal with it. However, there is no reason somebody should have to wait over a month to have a scam report approved.

due to Lion's proximity and well established communication with M6 as and his existing knowledge of M6's practices in scam reports, was the member with the most trust in not making uninformed decisions and the member with the most faith in being able to be quickly trained the rest of the way to M6's practices in scam reports.

The problem I think we have understanding is that, unless there is proof otherwise, Lion has never collaborated with M6 on scam reports until maybe a month before they were hired. For most of us, a sibling bond that strong to tell a younger sibling how exactly to do your job a year before they are hired, simply doesn't exist.






Just want to throw this in here.When I contacted Mick back in January about some issues with staff, it took a month for a one sentence response.

 

[Filbie]

He does it for extra cash

 

[Badger]

Hey I was that idiot that said that. Let me give my thought on this situation real quick.

Yes, ideally M6 and lion would be more active to say the least. However if it came down to it, yes I would be ok with having somebody falsely banned, lets say once per month, in order to keep this website how it used to be. I believe it was in late 2016 where I opened a scam report, and not only was it accepted within a day but the user was banned the next day. If we could have the process be that quick and simple, yes I would be fine with seeing a false ban every month for a mistake being made. I am sure people on here get false banned either way, but they repeal.


First of all, amazing job with the scam reports. Second if users are active in private conversations, it says in last activity (user) was engaged in private conversation (amount of time) ago, not hate simply trying to help.


Man you were a great staff member, sad that lots of the old staff quit. Nonetheless, I understand what you are saying, that is how life is and while it sucks you just have to deal with it. However, there is no reason somebody should have to wait over a month to have a scam report approved.


The problem I think we have understanding is that, unless there is proof otherwise, Lion has never collaborated with M6 on scam reports until maybe a month before they were hired. For most of us, a sibling bond that strong to tell a younger sibling how exactly to do your job a year before they are hired, simply doesn't exist.






Just want to throw this in here.When I contacted Mick back in January about some issues with staff, it took a month for a one sentence response.

Thank you for such a great contribution to the thread!

Just wanted to capitalize on "The problem I think we have understanding is that, unless there is proof otherwise, Lion has never collaborated with M6 on scam reports until maybe a month before they were hired. For most of us, a sibling bond that strong to tell a younger sibling how exactly to do your job a year before they are hired, simply doesn't exist." --- It's not only that, but the fact that it took months for another scam resolver to even be chosen. Mick constantly would say that M6 doesn't need another person on the team. If you're going to consistently refuse to work with others and then get your brother as the next scam resolver, it's just hypocritical. And I mean I hate to throw this out there, but are Lion and M6Gaming really different users? How do we not know they're not the same person just trying to show they have another scam resolver... I mean they have the same activity rate as we can all tell.