Train the staff better

[KingDrizzy]

There has been multiple times when the staff have completely no idea about the rules and multiple times rejected my reports for people asking for VC when it clearly states in the rules asking for VC is only allowed via PMs. Another example is that the staff don't hardly ever have an answer when asked a question and are like make a support request and ask, etc. This leads me to create this suggestion to TRAIN the staff better and teach them the rules better and give better answers rather than "make a support request and ask" like that isn't helpful at all.

 

[Splitback]

Facts.

 

[Skye]

I can agree, and I think a decent idea is for there to be random questions from various staff or members regarding what to do in case [USER] breaks [RULE]. I think that would help with staff readiness too.

 

[Mick]

All staff members are carefully chosen and learn through experience as a staff member, so it may take a few weeks but eventually all of our staff members are able to handle everything as well as humanly possible.

I'm not too sure what else we can do to help this, we have plenty of documents for staff members and welcome all staff to ask as many questions as possible, but since there's just so much to learn as a new recruit it can take some time sometimes.

Denied, thanks for the suggestion.