Twitch streamlabs issue (HELP)

[Topfragger]

Hi,

I'm not sure whats wrong, however at streamlabs, at the section that's related to alert boxes, i have multiple alert boxes as everyone else has who streams. However, i've given a specefic picture and a specefic song in the follow box. SO whenever a person follows the specefic picture and song pops up. However, when i listen to the song i uploaded it's the one i want, however when i click on the follow it repeats it twice, even tho i clicked once.

Any ideas?

 

[dawn]

I’m confused what’s the issue

 

[Leeiuum]

Do you have it linked to your OBS/whatever you use? It might just be playing through the browser and whatever software you're using at the same time. It's dumb but it's happened to me before.

 

[Topfragger]

Do you have it linked to your OBS/whatever you use? It might just be playing through the browser and whatever software you're using at the same time. It's dumb but it's happened to me before.

Yes, i have it linked to my OBS. How do i fix this?

 

[Leeiuum]

Yes, i have it linked to my OBS. How do i fix this?

Just close your OBS down and you'll hear it the once. You're hearing it twice because it's playing from two different sources, the sound plays through your browser because it's a test and it also plays through your OBS at the same time. Hearing it twice is perfectly normal if you have the alert pages up (and are testing it through the control panel website) and have your OBS set up.

 

[Topfragger]

Just close your OBS down and you'll hear it the once. You're hearing it twice because it's playing from two different sources, the sound plays through your browser because it's a test and it also plays through your OBS at the same time. Hearing it twice is perfectly normal if you have the alert pages up (and are testing it through the control panel website) and have your OBS set up.

Well. How can i close my OBS and stream aswell? Everytime i want to stream i click on the buttom called Start streaming or so, which is on OBS.[DOUBLEPOST=1522867947][/DOUBLEPOST]

Just close your OBS down and you'll hear it the once. You're hearing it twice because it's playing from two different sources, the sound plays through your browser because it's a test and it also plays through your OBS at the same time. Hearing it twice is perfectly normal if you have the alert pages up (and are testing it through the control panel website) and have your OBS set up.

Also, how should i be getting alerts etc without having OBS up?

 

[ClosedAccount]

It's in stream settings under widgets then alert box

 

[Leeiuum]

Well. How can i close my OBS and stream aswell? Everytime i want to stream i click on the buttom called Start streaming or so, which is on OBS.[DOUBLEPOST=1522867947][/DOUBLEPOST]
Also, how should i be getting alerts etc without having OBS up?

?..

You said you had the alert page up whilst you have OBS. All I'm saying is if you close one of them down when testing your alert sounds e.g your OBS and test it, it should come through once.

 

[Topfragger]

?..

You said you had the alert page up whilst you have OBS. All I'm saying is if you close one of them down when testing your alert sounds e.g your OBS and test it, it should come through once.

Will test now.[DOUBLEPOST=1522868703][/DOUBLEPOST]

?..

You said you had the alert page up whilst you have OBS. All I'm saying is if you close one of them down when testing your alert sounds e.g your OBS and test it, it should come through once.

As example i closed my OBS, and i did the test follow thing. However nothing happens. The alert was sent, but i can't hear it as i don't have OBS open. Or do i have to stream? Well streaming is through the OBS buttom aswell...[DOUBLEPOST=1522868775][/DOUBLEPOST]

?..

You said you had the alert page up whilst you have OBS. All I'm saying is if you close one of them down when testing your alert sounds e.g your OBS and test it, it should come through once.

It's in stream settings under widgets then alert box

https://i.gyazo.com/600eba28b36d73963c325a0aa8c409e9.png

 

[Leeiuum]

Will test now.[DOUBLEPOST=1522868703][/DOUBLEPOST]
As example i closed my OBS, and i did the test follow thing. However nothing happens. The alert was sent, but i can't hear it as i don't have OBS open. Or do i have to stream? Well streaming is through the OBS buttom aswell...[DOUBLEPOST=1522868775][/DOUBLEPOST]

https://i.gyazo.com/600eba28b36d73963c325a0aa8c409e9.png

Usually, I hear the sound from the browser to test the sound is working. I don't know then. Sorry, pal.

 

[Topfragger]

Usually, I hear the sound from the browser to test the sound is working. I don't know then. Sorry, pal.

I don't think we understand eachother.

Under streamlabs, i can test the follower thing. Once i click on it, it pops something up on my screen when i am streaming, and in order to stream, i open OBS and click Stream now or so. If OBS isn't up, it can't show me the follower thing.[DOUBLEPOST=1522872117][/DOUBLEPOST]

I don't think we understand eachother.

Under streamlabs, i can test the follower thing. Once i click on it, it pops something up on my screen when i am streaming, and in order to stream, i open OBS and click Stream now or so. If OBS isn't up, it can't show me the follower thing.

https://gyazo.com/debe13bd5f45405f0b52a2739d966215

It pops up, and whenever it pops up, it repeats the song once, then 1 sec after it repeats it again. THATS the issue.

 

[Leeiuum]

I don't think we understand eachother.

Under streamlabs, i can test the follower thing. Once i click on it, it pops something up on my screen when i am streaming, and in order to stream, i open OBS and click Stream now or so. If OBS isn't up, it can't show me the follower thing.

For me, when you select "test follower alert" or anything like that, sound pops up through the browser and through OBS, therefore hearing it twice at the same exact time.

I'm just saying to shut down OBS when testing your alerts to refrain from hearing it twice.

 

[Topfragger]

For me, when you select "test follower alert" or anything like that, sound pops up through the browser and through OBS, therefore hearing it twice at the same exact time.

I'm just saying to shut down OBS when testing your alerts to refrain from hearing it twice.

YES, and i believe i have the same issue. BUT HOW should i stream without OBS?!

 

[Leeiuum]

YES, and i believe i have the same issue. BUT HOW should i stream without OBS?!

You stream with OBS but close the alerts page when streaming.

 

[Topfragger]

You stream with OBS but close the alerts page when streaming.

Alright. Well, i guess i have to wait until i actually get a follower.

 

[Leeiuum]

Alright. Well, i guess i have to wait until i actually get a follower.

open up obs and I'll follow you to see if it works. lemme know if open

 

[Topfragger]

open up obs and I'll follow you to see if it works. lemme know if open

Alright can you PM me? SO we can do it.