Ultimate without supreme?

[Anish]

Since when was it possible to get ultimate with out supreme?

 

[Norska]

He probably won a giveaway?

 

[OwO]

He probably won a giveaway?

or cbed their purchase of supreme

 

[Norska]

or cbed their purchase of supreme

They'd be banned, and I don't really think there'd be a point if they were to get ultimate.

 

[Blaze.]

He probably won a giveaway?

Not how those giveaways or whatever work. Yellow won a year or something of Ultimate during the MCM UHC event while he was premium and went from Premium -> Ultimate with supreme.

Very odd.

 

[Harry]

This would've been caused by a transfer of this user's Surpeme upgrade from their personal account to their business account, which is something we never do. However, miscommunication within their username request lead to them purchasing the upgrade on their personal account when they had intended for their username request to go on their business account, so they were given the benefit of the doubt and their upgrade transferred.

I hadn't caught that this user had purchased Ultimate during the time their personal account had Surpeme, so I've gone ahead and opened a conversation with this user to correct this.

 

[Mick]

This would've been caused by a transfer of this user's Surpeme upgrade from their personal account to their business account, which is something we never do. However, miscommunication within their username request lead to them purchasing the upgrade on their personal account when they had intended for their username request to go on their business account, so they were given the benefit of the doubt and their upgrade transferred.

I hadn't caught that this user had purchased Ultimate during the time their personal account had Surpeme, so I've gone ahead and opened a conversation with this user to correct this.

No problemo, thanks for the clarification.

I'll move this to the bug report archives as this wasn't a bug but instead was an error on our end, thanks for the heads up.